CET Admin & Operations Specialist — Design & Media

NYP International; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

Nanyang Polytechnic is seeking an organised operational administrator to support Continuing Education and Training (CET) course delivery. You will set up courses in STEP, onboard participants, manage attendance, and handle day-to-day logistics to ensure smooth runs.

Working closely with course teams and trainers, you will coordinate trainer availability, calendars, room bookings, and on-site arrangements such as materials and refreshments, with scope to contribute to process improvements.

Qualifications

• Experience in administrative or operations support, ideally in training or education.
• Comfortable with structured systems and quick learn of new platforms.
• Strong organizational skills for attendance, records, and scheduling.
• Attention to data accuracy for compliance and funding requirements.
• Good communication to liaise with participants, trainers, and vendors.

Responsibilities

• Set up short courses and intakes in STEP, maintain records and master calendar.
• Process participant registration, onboarding, and enrolment confirmations.
• Administer attendance, certification, and generate reports for funding claims.
• Coordinate refreshments and venue readiness, liaising with vendors.
• Confirm trainer availability and process claims and timesheets.
• Handle enquiries and administer post-course feedback surveys.
• Maintain documents in SharePoint and ensure compliance with procedures.

Skills

Organisational skills

Attention to detail

Communication skills

Team collaboration

Process adherence

Tools

STEP system

SharePoint

Job description

Nanyang Polytechnic is seeking an organised operational administrator to support Continuing Education and Training (CET) course delivery. You will set up courses in STEP, onboard participants, manage attendance, and handle day-to-day logistics to ensure smooth runs.

Working closely with course teams and trainers, you will coordinate trainer availability, calendars, room bookings, and on-site arrangements such as materials and refreshments, with scope to contribute to process improvements.