Senior Executive / CET Admin

Temasek Polytechnic; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Temasek Polytechnic seeks an experienced administrator to support Course Administration & Operations within the CET Administration. You will plan, coordinate, and administer admissions and examinations for part-time courses, and maintain records for compliance and audit.

You will handle inquiries from applicants and students, collaborate with academic and non-academic staff, manage student records, and assist in system activities and data reporting.

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures.
• Maintain proper records and documentation to support operational continuity, audit and compliance requirements.
• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.
• Manage and maintain accurate and up-to-date student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.
• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.
• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.
• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department-and institution-wide projects, committees and ad-hoc initiatives as assigned.

Skills

Administrative experience

Communication skills

Multitasking

Analytical thinking

Tools

Microsoft Office

Generative AI tools

Job description

What the role is:

This position is with the Academic Affairs Department supporting Continuing Education & Training (CET) Administration.

What you will be working on:

Course Administration & Operations

• Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures.
• Maintain proper records and documentation to support operational continuity, audit and compliance requirements.

Stakeholder Service & Coordination

• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.

Student Records & Data Management

• Manage and maintain accurate and up-to-date student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.

Systems Administration & Vendor Coordination

• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.

Projects & Process Improvement

• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.

Division & Institutional Support

• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department-and institution-wide projects, committees and ad-hoc initiatives as assigned.

What we are looking for:

• At least 3 years of relevant administrative or operational experience is preferred
• Meticulous, proactive and able to work independently as well as collaboratively in a team
• Strong service orientation, with good written and verbal communication and interpersonal skills
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks

About Temasek Polytechnic

Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change. TP's caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. "TP Cares" is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community. Learner. Creator. LeaderWe envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.