Senior Academic Operations Manager – CET Administration

Land Transport Authority; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Land Transport Authority is seeking an experienced administrator to support CET operations for part-time courses. You will manage admissions, examinations, records, and data, ensuring accuracy and compliance.

Collaborating with academic and non-academic staff, you will handle inquiries, coordinate systems, and drive process improvements while supporting division-wide initiatives in a fast-paced environment in Singapore.

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Plan, coordinate and administer admissions and examinations for part-time courses, ensuring smooth execution per policies.
• Maintain records and documentation to support continuity, audit and compliance.
• Handle enquiries and provide accurate information to applicants, students and staff.
• Liaise with academic and non-academic staff to support course management and examinations.
• Manage student records and data for monitoring and reporting purposes.
• Verify data and assist with administration of systems used for part-time course operations; coordinate with vendors on issues.
• Plan, implement and monitor projects related to part-time courses; review issues and propose improvements.
• Provide administrative support for the division and contribute to departmental and institutional initiatives.

Skills

Admin experience

Attention to detail

Communication

Time management

Teamwork

Analytical thinking

Microsoft Office

GenAI tools

Tools

Microsoft Office Suite

Job description

Land Transport Authority is seeking an experienced administrator to support CET operations for part-time courses. You will manage admissions, examinations, records, and data, ensuring accuracy and compliance.

Collaborating with academic and non-academic staff, you will handle inquiries, coordinate systems, and drive process improvements while supporting division-wide initiatives in a fast-paced environment in Singapore.