Senior Duty Manager: Front Office & VIP Experience Lead

Far East Hospitality Management (S) Pte Ltd; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

Far East Hospitality Management (S) Pte Ltd is looking for a Senior/Duty Manager based in Singapore, responsible for the efficient operation of the hotel and excellent guest service. You will supervise the Front Office, addressing guest needs and managing hotel functions.

Ideal candidates should have a diploma in Hospitality, 2-3 years of supervisory experience, and proficiency in hotel management systems like Opera PMS. The role requires strong leadership and communication skills to handle guest feedback effectively.

Qualifications

• Minimum Diploma in Hospitality or related field.
• 2-3 years of Front Office or supervisory experience in hotels.
• Proficient in hotel management systems.

Responsibilities

• Ensure efficient functioning of the hotel operations.
• Supervise Front Office sections including reception and reservations.
• Handle guest check-ins, check-outs, and complaints.

Skills

Leadership

Communication

Problem-solving

Customer Service

Education

Diploma in Hospitality, Tourism, or related field

Tools

Opera PMS

Job description

Far East Hospitality Management (S) Pte Ltd is looking for a Senior/Duty Manager based in Singapore, responsible for the efficient operation of the hotel and excellent guest service. You will supervise the Front Office, addressing guest needs and managing hotel functions.

Ideal candidates should have a diploma in Hospitality, 2-3 years of supervisory experience, and proficiency in hotel management systems like Opera PMS. The role requires strong leadership and communication skills to handle guest feedback effectively.