Front Office Duty Manager: Guest Experience Leader

worldwide hotels management (v) pte. ltd.

Singapore

On-site

SGD 45,000 - 60,000

Full time

14 days+

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Job summary

worldwide hotels management (v) pte. ltd. is seeking a dedicated Duty Manager in Singapore. You will oversee lobby operations, ensuring high guest satisfaction and leading the front office team.

The ideal candidate has a Degree or Diploma in Hospitality Management and a minimum of 4 years’ experience in a full-service hotel. This role requires excellent communication skills and the ability to multi-task in a fast-paced environment.

Qualifications

Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
Minimum 4 years’ related experience in a full-service hotel or mid-range hotel.
Commitment to work rotating shift and any day, including weekends and public holidays.

Responsibilities

Oversee lobby operation ensuring efficient guest service.
Provide management support and monitor guest satisfaction.
Lead team to respond to guest complaints and ensure satisfaction.

Skills

Guest service

Leadership

Communication skills

Attention to detail

Multi-tasking

Education

Degree or Diploma in Hospitality Management

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD.

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