Senior Data Security TAM: Enterprise Impact

Thales Avionics, Inc. (AGS); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Thales is seeking a Senior Technical Account Manager (TAM) to partner with enterprise customers leveraging Imperva's Data Security product suite, ensuring successful implementation and maximum ROI. You will provide strategic guidance, mentorship, and best practices with a white-glove approach, educating stakeholders from CISOs to security architects.

You will manage customer education, process adherence, and strategic planning, acting as a trusted advisor while aligning security objectives with

Qualifications

• 7+ years of experience in technical account management, database security, or information security.
• Expertise in database security technologies, including data encryption, access management, and threat detection tools.
• Strong knowledge of security frameworks and compliance standards (e.g., NIST, ISO 27001, GDPR, HIPAA, PCI DSS, CCPA).
• Familiarity with SIEM, EDR, DLP, IAM, CASB, UEBA, and other security technologies.
• Strong understanding of cloud security environments (AWS, Azure, GCP).
• Strong stakeholder management and executive communication skills to engage technical and non-technical audiences.
• Strong problem-solving and analytical skills with the ability to manage multiple customer accounts.
• Industry certifications (CISSP, CISM, CEH, CCSP, etc.) are a big plus.

Responsibilities

• Serve as the primary technical advisor, helping customers navigate their data security journey.
• Conduct regular health checks and service reviews to optimize system performance and enhance security posture.
• Lead Executive Business Reviews (EBRs) to discuss security posture, risk management, and future roadmap planning.
• Improve CSAT response rate, ensuring 100% feedback survey completion for all engagements.
• Deliver at least one enablement session per customer or quarterly community webinar to educate customers on best practices and new features.

Skills

Executive communication

Stakeholder management

Problem solving

Analytical skills

Education

Bachelor's degree in computer science, Information Security, or related field

Tools

SIEM

EDR

DLP

IAM

CASB

UEBA

Job description

Thales is seeking a Senior Technical Account Manager (TAM) to partner with enterprise customers leveraging Imperva's Data Security product suite, ensuring successful implementation and maximum ROI. You will provide strategic guidance, mentorship, and best practices with a white-glove approach, educating stakeholders from CISOs to security architects.

You will manage customer education, process adherence, and strategic planning, acting as a trusted advisor while aligning security objectives with