Technical Account Manager (TAM)_SG

Talent Source Global; Singapore; On-site; SGD 95,000 - 130,000; Full time

Job summary

Talent Source Global is seeking a Technical Account Manager in Singapore to act as the primary technical advisor for a strategic public sector customer. The role blends cybersecurity expertise, stakeholder engagement, and service delivery to optimize enterprise security solutions, manage escalations, and maintain a strong security posture.

The TAM will coordinate complex technical discussions, monitor service performance, and deliver executive-level reports while aligning security solutions with

Qualifications

• Minimum of 3 years in Technical Account Management or similar customer-facing tech roles.
• Experience delivering premium cybersecurity services and critical issue handling.
• Understanding of Singapore government security requirements and compliance is a plus.

Responsibilities

• Act as the dedicated primary technical point of contact for customer stakeholders and management.
• Bridge communication between customer, partners, and internal support teams.
• Coordinate and lead complex technical discussions, service reviews, and escalations.
• Proactively assess risks and align security solutions with customer objectives.
• Monitor service delivery performance and provide technical executive reports.

Skills

TAM experience

Cybersecurity

EDR

XDR

SIEM

SOC platforms

Job description

Marina Boulevard, Singapore | Posted on 10/22/2026

The Technical Account Manager (TAM) serves as the primary technical advisor and escalation point for a strategic public sector customer in Singapore. The role blends cybersecurity expertise, stakeholder engagement, and service delivery to optimize enterprise security solutions, manage escalations, monitor service performance, and maintain a strong security posture.

Key Responsibilities

Act as the dedicated primary technical point of contact and trusted advisor for customer stakeholders, technical teams, and management.

Bridge communication between the customer, partners, and internal support teams.

Coordinate and lead complex technical discussions, operational meetings, service reviews, and critical issue escalations.

Proactively assess risks, recommend security improvements, and align enterprise security solutions with customer operational objectives.

Monitor service delivery performance, ensure support commitments are met, and create technical/executive-level reports and recommendations.

Requirements

Qualifications: Years of Experience & Tech Stack

Years of Experience: Minimum of 3 years in Technical Account Management, Customer Success Engineering, Professional Services, or Senior Technical Support roles.

Cybersecurity Technologies

Endpoint Detection and Response (EDR)

Extended Detection and Response (XDR)

Security Information and Event Management (SIEM)

Enterprise Security Operations Platforms

Preferred Skills & Advantages

Experience supporting Singapore government, public sector, or highly regulated environments.

Background in delivering premium support services, resident engineering, or dedicated TAM engagements.

Familiarity with Singapore government security frameworks and compliance requirements.

Relevant professional certifications (e.g., CISSP, CISM, CEH, Security+).

Singapore Citizenship or Permanent Residency, and the ability to obtain security clearances if required.