Team Lead / Senior Security Engineer

IMPERVA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 130,000 - 210,000; Full time

Job summary

Imperva Singapore PTE. LTD. is seeking an experienced Senior Security Engineer to join the Advanced Security Response Team.

You will act as a technical leader, monitor, investigate, and respond to complex security incidents while driving operational excellence. Collaborate with customers, internal teams, Threat Research, and Product Development to enhance security operations, improve response processes, and strengthen customer confidence in Imperva security solutions.

Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, IT, or related field.
• 4+ years in Security Operations, Incident Response, SOC Engineering, or related roles.
• Strong understanding of web application security, cloud security, and network security fundamentals.
• Hands-on with HTTP/S, TLS, DNS, TCP/IP, REST APIs, JSON, and JavaScript.
• Experience analyzing security incidents, traffic behavior, and attack mitigation techniques.
• Excellent verbal and written communication.

Responsibilities

• Monitor and manage daily Security operations, handling escalations and incidents.
• Take ownership of critical customer escalations and resolve them effectively.
• Analyze web traffic, attack patterns, and anomalous activities across environments.
• Assist with mitigation planning and policy optimization for Cloud WAF and related platforms.
• Participate in customer calls to manage escalations and confidence.
• Lead troubleshooting for complex security incidents with cross-functional teams.
• Collaborate with Product Development to improve platform capabilities and workflows.
• Participate in weekly technical reviews and escalation meetings.
• Mentor and onboard new security engineers through training sessions.
• Conduct workshops and cross-team enablement.
• Audit cases handled by junior engineers and provide feedback.
• Maintain training materials and runbooks.
• Identify gaps and drive process improvements, automation, and efficiency.
• Lead projects to improve productivity and incident response.
• Contribute to automation frameworks and tooling enhancements.
• Update internal knowledge base with technical and operational info.
• Build strong relationships with strategic customers in the region.
• Assist Services and Support during major incidents.

Skills

Security Operations

Incident Response

SOC Engineering

Web Security Fundamentals

Cloud Security

Networking Fundamentals

Communication

Technical Leadership

Education

Bachelor's degree in CS/Cybersecurity/IT

Equivalent practical experience

Tools

Imperva WAF

AWS/Azure

Kubernetes

Terraform

Python/Bash/PowerShell

SIEM/SOAR

Power BI/Tableau

Job description

We are looking for an experienced and highly motivated Senior Security Engineer to join our Advanced Security Response Team. In this role, you will act as a technical leader and subject matter expert (SME), responsible for monitoring, investigating, and responding to complex security incidents while driving operational excellence.

You will work closely with customers, internal support teams, Threat Research, Product Development, and Services teams to enhance security operations, improve response processes, and strengthen customer confidence in Thales and Imperva security solutions.

The ideal candidate combines strong technical expertise with leadership, mentoring, customer management, and process improvement capabilities.

Key Responsibilities

Security Operations & Incident Management

• Monitor and manage daily Security operations, ensuring timely handling escalations, and security incidents.
• Take ownership of critical and high-priority customer escalations and provide effective resolution strategies.
• Analyse web traffic, attack patterns, and anomalous activities across customer environments.
• Assist with mitigation planning and policy optimization for Cloud WAF, Infrastructure Protection, ABP, ATO, and related security platforms.
• Actively participate in customer calls to manage escalations and maintain customer confidence.

Technical Leadership & SME Responsibilities

• Support cross-functional teams including TAM, Professional Services, Sales Engineers, and Threat Research teams.
• Lead troubleshooting efforts for complex security incidents
• Collaborate with Product Development teams to improve platform capabilities and operational workflows.
• Participate in weekly technical reviews and escalation management meetings.

Training & Mentorship

• Mentor and onboard new Security engineers through structured training and knowledge-sharing sessions.
• Conduct regular technical workshops and cross-team enablement sessions.
• Audit and provide feedback on cases handled by junior engineers.
• Maintain and improve internal training materials, documentation, and operational runbooks.
• Enable internal stakeholders through product training, traffic profiling guidance, and policy tuning best practices.

Process Improvement & Automation

• Identify operational gaps and recommend process improvements, automations, and efficiency initiatives.
• Drive projects that improve team productivity, operational scalability, and incident response effectiveness.
• Contribute to transformation initiatives, automation frameworks, and tooling enhancements.
• Maintain and update internal Knowledge Base documentation with relevant technical and operational information.

Customer & Stakeholder Engagement

• Build strong relationships with strategic and high-priority customers within the assigned region.
• Assist Services and Support teams during major incidents and escalations.
• Provide actionable insights and recommendations to improve customer security configurations and operational outcomes.

Required Qualifications

• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field (or equivalent practical experience).
• Minimum 4+ years of experience in Security Operations, Incident Response, SOC Engineering, or related cybersecurity roles.
• Strong understanding of web application security, cloud security, and network security fundamentals.
• Hands-on experience with web technologies and protocols including HTTP/S, SSL/TLS, DNS, TCP/IP, REST APIs, JSON, and JavaScript.
• Experience analyzing security incidents, traffic behavior, and attack mitigation techniques.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent verbal and written communication skills with the ability to manage technical customer interactions.

Preferred Technical Skills

• Experience with Imperva or similar Cloud Application Security/WAF platforms.
• Familiarity with AWS, Azure, or multi-cloud security environments.
• Knowledge of Kubernetes, containers, and Infrastructure as Code (Terraform preferred).
• Understanding of OWASP Top 10 vulnerabilities and web attack vectors.
• Experience with scripting or automation tools such as Python, Bash, or PowerShell.
• Exposure to SIEM, SOAR, and security automation technologies.
• Experience creating dashboards and analytical reports using Power BI, Tableau, or similar tools