Senior CPQ/CRM Sales Leader (AI-Driven)

ServiceNow; Singapore; Hybrid; SGD 180,000 - 240,000; Full time

Job summary

ServiceNow seeks a Senior CRM Sales Specialist for CPQ/CRM to lead the full sales cycle and drive revenue growth across the South East Asia region, including Singapore, Malaysia, and beyond. You will partner with Solution Consulting, Product, and GTM teams to align capabilities with customer needs.

You will own qualification, value-based selling, demonstrations, business case development, and negotiations while coaching AEs and account teams to win in a competitive market.

Qualifications

• Deep experience selling CPQ/CRM or similar enterprise software solutions.
• Experience selling to SEA enterprise customers (Singapore, Malaysia, etc.).
• Ability to articulate ROI and business value to C-level executives.
• Strong collaboration with solution consulting, product, and GTM teams.
• Proven track record of negotiating complex deals and maintaining client relationships.

Responsibilities

• Lead the full sales cycle from qualification to negotiation for CPQ/CRM offerings.
• Align territory strategy with account priorities and revenue opportunities.
• Conduct discovery to understand quoting challenges and automation needs.
• Provide strategic input during account planning and roadmap alignment.
• Coach regional teams on value messaging and opportunity triggers.

Skills

CRM/CPQ sales

Enterprise software

Executive communication

Virtual/matrix leadership

Strategic account planning

AI in workflows

Cross-functional collaboration

South East Asia coverage

Education

Bachelor's degree in business/marketing

Job description

ServiceNow seeks a Senior CRM Sales Specialist for CPQ/CRM to lead the full sales cycle and drive revenue growth across the South East Asia region, including Singapore, Malaysia, and beyond. You will partner with Solution Consulting, Product, and GTM teams to align capabilities with customer needs.

You will own qualification, value-based selling, demonstrations, business case development, and negotiations while coaching AEs and account teams to win in a competitive market.