APAC CRM Pre-Sales AVP — AI & Growth Leader

ServiceNow, Inc.; Singapore; On-site; SGD 240,000 - 480,000; Full time

Job summary

ServiceNow, Inc. seeks an AVP, APAC CRM Solution Consulting to own the pre-sales engine behind CRM. Lead a team of 17 ICs and 3 first‑line managers across APAC, converting an ambitious CRM vision into repeatable, high-velocity pre-sales motions.

You will drive NNACV growth, shift to a POV-centric GTM, and build talent with the Forward Deployed Engineer mindset. Expect up to 50% travel and close collaboration with sales, product, and enablement teams.

Qualifications

• 10+ years in pre-sales, solution consulting, or technical sales leadership.
• Experience leading distributed APAC teams across multiple countries.
• Bachelor's degree in a technical or business field or equivalent work experience.
• Willingness to travel up to 50% of the time.

Responsibilities

• Own APAC CRM NNACV growth and drive double-digit ACV growth.
• Translate targets into team motions and forecast win rates; remove blockers.
• Partner with CRM sales leadership to prioritise opportunities and use cases.
• Lead the evolution to the Forward Deployed Engineer (FDE) model.
• Recruit, develop, and retain elite technical talent and build a leadership bench.
• Align field insights with CRM product direction and roadmaps.

Skills

Leadership

Pre-sales

Solution consulting

ACV targets

Multi-country teams

AI

CRM

Executive presence

Communication

Education

Bachelor's degree in technical or business field

Job description

ServiceNow, Inc. seeks an AVP, APAC CRM Solution Consulting to own the pre-sales engine behind CRM. Lead a team of 17 ICs and 3 first‑line managers across APAC, converting an ambitious CRM vision into repeatable, high-velocity pre-sales motions.

You will drive NNACV growth, shift to a POV-centric GTM, and build talent with the Forward Deployed Engineer mindset. Expect up to 50% travel and close collaboration with sales, product, and enablement teams.