CRM Account Exec, SEA — AI-Driven Growth (50% Travel)

ServiceNow, Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ServiceNow, Inc. in Singapore seeks a CRM Account Executive to serve as a customer-facing domain expert driving innovative business solutions built on the ServiceNow platform.

You will lead executive discussions, collaborate with solution consulting, manage opportunities, and coordinate with partner channels to deliver strong demos and revenue growth.

The role requires 10+ years of CRM/ERP sales experience in Southeast Asia, travel up to 50%, and a Bachelor's degree in business or marketing.

Qualifications

• 10+ years in sales with success generating new enterprise-class business.
• Experience selling to Southeast Asia enterprise customers: Singapore, Thailand, Philippines, Indonesia and Malaysia.
• Advanced knowledge of sales automation, CRM, ERP or related business technologies.
• Experience navigating long and complex sales cycles.
• Understanding of business sales processes.
• Bachelor's degree in business, marketing or related discipline.
• Travel required: 50%.

Responsibilities

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s CRM solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience
• Use internal technology to manage leads, providing accurate forecasting, territory plans, and goals
• Use Data Management through all sources such as CRM, social media, search engines and AI tools
• Occasional travel for training or meetings may be required

Skills

AI integration

Enterprise sales

SEA regional sales

CRM/ERP knowledge

Complex sales cycles

Business processes

Travel 50%

Bachelor's degree (business/marketing)

Education

Bachelor's degree in Business/Marketing or related

Tools

Sales automation

CRM/ERP systems

Job description

ServiceNow, Inc. in Singapore seeks a CRM Account Executive to serve as a customer-facing domain expert driving innovative business solutions built on the ServiceNow platform.

You will lead executive discussions, collaborate with solution consulting, manage opportunities, and coordinate with partner channels to deliver strong demos and revenue growth.

The role requires 10+ years of CRM/ERP sales experience in Southeast Asia, travel up to 50%, and a Bachelor's degree in business or marketing.