AI-Driven Partner Growth Lead

ServiceNow; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ServiceNow in Singapore is seeking a seasoned Partner Manager to lead and nurture our partner ecosystem locally. You will build partner practices, drive joint GTM plans, generate pipeline, and ensure successful customer outcomes by coordinating with marketing, enablement, and technical teams.

The ideal candidate has 10+ years in partner or sales leadership in technology/SaaS, deep cloud and enterprise software knowledge, and strong coaching and negotiation skills.

Qualifications

• Risk & security background: experience in or strong familiarity with Security Operations, Integrated Risk Management, GRC, or cybersecurity.
• AI fluency: demonstrated experience leveraging AI into work processes, decision-making, or problem-solving.
• 10+ years in partner/channel management or sales leadership in technology/SaaS.
• Strong coaching, negotiation, and relationship-building skills; ability to manage complex partner ecosystems.
• Deep understanding of cloud services, enterprise software platforms, and competitive landscape.

Responsibilities

• Build partner practices through business plan development, account planning, and partner expectation management.
• Drive end-to-end sales engagements alongside partners—from discovery through close—coordinating internal resources to accelerate deal velocity.
• Develop and execute joint GTM plans; lead pipeline generation and demand generation activities.
• Manage partner ecosystem governance including readiness assessments, quarterly business reviews, and metrics reporting.
• Develop capacity plans to ensure partners can sell and deliver successful customer implementations with the right competencies.
• Direct and align partner investment with ServiceNow's strategy.
• Collaborate cross-functionally with Sales, Marketing, Partner Operations, and Enablement to align activities with sales objectives.

Skills

Partner management

Sales leadership

Cloud computing

Negotiation

Relationship building

AI literacy

Risk & security

Job description

ServiceNow in Singapore is seeking a seasoned Partner Manager to lead and nurture our partner ecosystem locally. You will build partner practices, drive joint GTM plans, generate pipeline, and ensure successful customer outcomes by coordinating with marketing, enablement, and technical teams.

The ideal candidate has 10+ years in partner or sales leadership in technology/SaaS, deep cloud and enterprise software knowledge, and strong coaching and negotiation skills.