Senior Clinic Operation Executive

MEDIVERSAL HEALTHCARE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Singapore is looking for a Clinic Operations Manager to oversee daily clinic operations, ensuring service standards and efficiency. The role involves managing clinical workflows, handling patient registrations and payments, and training staff. Candidates should have a diploma in relevant disciplines, with 2-4 years of experience in clinic operations, particularly in a GP clinic environment. Strong people management, communication skills, and knowledge of regulatory requirements are essential.

Qualifications

• 2-4 years of clinic operation & new clinic set up experience.
• Prior experience working in a GP clinic is a must.
• Familiar with MOH regulatory requirements.
• Able to work & support staggered hours.

Responsibilities

• Oversee daily clinic operations for efficient functioning.
• Manage clinical workflow to enhance patient care quality.
• Handle patient registration, medication dispensing, and payments.
• Train and supervise new clinic staff.

Skills

Clinic operation experience

People management skills

Interpersonal skills

Communication skills

Education

Diploma in relevant disciplines

Job description

Responsibilities:

• Oversee daily clinic operations ensuring alignment with service standards and operational requirements to ensure clinic runs smoothly and efficiently.


• Manage clinical workflow to enhance the quality of patient care.


• Registration of patients, dispensing of medication and collection of payments


• Handle appointment bookings and inquiries via phone, email, and in person


• Ordering stock (Medications, consumables) and supplies for the clinic.


• Conducts regular inventory checks, manage stock levels.


• Process & submit government and insurance claims


• Maintain overall facility management of the clinic, including cleanliness, safety, and functionality. Opening & closing of clinic premise.


• Train, and supervise new clinic staff. Plan and review clinic staff development and training needs.


• Obtains and verifies patient billing information, processes patient payment, and maintain records. Ensure thorough documentation and systematic record- keeping on clinical activity.


• Create and implement policies and procedures to improve clinic operations.

Requirements:

• Diploma in relevant disciplines (healthcare) with 2-4 years of clinic operation & new clinic set up experience


• Prior experience working in a in GP clinic is a must.


• Familiar with MOH regulatory requirements


• Possess strong people management skills


• Excellent interpersonal and communication skills


• Able to work & support staggered hours.

Location: Hougang
Joining - Asap
Salary will commensurate based on the experience and skill sets.