Senior Client Services Advisor - Financial Institutions

BANK OF AMERICA,NATIONAL ASSOCIATION; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading global bank in Singapore is seeking a Client Service Advisor to provide exceptional service to Financial Institutions. You will manage client relationships, ensuring high-quality customer service in treasury and cash management solutions. The ideal candidate will possess strong interpersonal skills, be fluent in Vietnamese and English, and demonstrate a proactive attitude towards client servicing and continuous improvement. This role offers significant career growth opportunities in a dynamic banking environment.

Qualifications

• Experience in client servicing for Financial Institutions.
• Ability to manage complex requests and problems.
• Strong rapport with clients and internal teams.

Responsibilities

• Deliver exceptional service to clients worldwide.
• Act as primary point of contact for clients.
• Maintain timely and accurate resolution of queries.
• Support sales efforts for client needs.
• Conduct service reviews with clients.

Skills

Client servicing

Treasury and cash management solutions

Good application software skills (Word, Excel, PowerPoint)

Excellent interpersonal skills

Fluent in Vietnamese

Fluent in English

Proactive learner

Problem-solving skills

Organizational skills

Job description

A leading global bank in Singapore is seeking a Client Service Advisor to provide exceptional service to Financial Institutions. You will manage client relationships, ensuring high-quality customer service in treasury and cash management solutions. The ideal candidate will possess strong interpersonal skills, be fluent in Vietnamese and English, and demonstrate a proactive attitude towards client servicing and continuous improvement. This role offers significant career growth opportunities in a dynamic banking environment.