Senior Cisco Voice Engineer: CUCM, Teams & Webex

TEKsystems

Singapore

On-site

SGD 90,000 - 140,000

Full time

2 days ago

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Job summary

Allegis Group Singapore Pte Ltd is seeking a Voice Engineer to design, deploy and support CUCM, Teams Phone/Direct Routing and Webex voice solutions. The role supports regional voice architecture and project delivery in a financial services context.

The candidate will configure SBCs, SIP routing and PSTN integration, and will integrate with IPC Unigy, Avaya PBX and NICE Recording. Strong troubleshooting and stakeholder management skills are essential for success.

Qualifications

5–7 years of IT experience, ideally within financial services.
Strong Cisco voice/UC experience, particularly CUCM.
Working knowledge of Microsoft Teams Phone and Direct Routing.
Working knowledge of Cisco Webex cloud-connected solutions.
Experience with SIP, SBCs, PSTN integration and enterprise telephony.
Knowledge of IPC Unigy, Avaya and NICE Recording would be advantageous.

Responsibilities

Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.
Troubleshoot complex voice and telephony issues.
Provide technical guidance on voice architecture, design and implementation.
Work with internal teams, project managers and external vendors to deliver voice projects.
Ensure solutions meet business, technical and compliance requirements.