Cisco Voice Engineer – CUCM, Teams & Webex Specialist

TEKsystems Global Services, LLC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Allegis Group Singapore Pte Ltd seeks a Voice Engineer with strong CUCM, Teams Phone/Direct Routing and Cisco Webex cloud-connected calling expertise. The role supports regional voice architecture, engineering and project delivery across platforms.

Responsibilities include design, deployment, SBC configuration, PSTN integration and cross-platform integration with IPC Unigy, Avaya and NICE Recording, plus troubleshooting and vendor coordination.

Qualifications

• 5-7 years IT experience, financial services preferred.
• Strong Cisco UC experience, especially CUCM.
• Experience with Microsoft Teams Phone/Direct Routing.

Responsibilities

• Design, deploy and support CUCM, Teams Phone/Direct Routing and Webex.
• Configure SBC connectivity, SIP routing and PSTN integration.
• Integrate voice platforms with IPC Unigy, Avaya PBX and NICE Recording.
• Troubleshoot complex voice and telephony issues.
• Provide guidance on voice architecture, design and implementation.
• Collaborate with internal teams and external vendors on voice projects.
• Ensure solutions meet business, technical and compliance requirements.

Skills

CUCM

Teams Phone

Cisco Webex

SIP

SBCs

PSTN integration

voice routing

stakeholder mgmt

troubleshooting

Tools

IPC Unigy

Avaya PBX

NICE Recording

Job description

Allegis Group Singapore Pte Ltd seeks a Voice Engineer with strong CUCM, Teams Phone/Direct Routing and Cisco Webex cloud-connected calling expertise. The role supports regional voice architecture, engineering and project delivery across platforms.

Responsibilities include design, deployment, SBC configuration, PSTN integration and cross-platform integration with IPC Unigy, Avaya and NICE Recording, plus troubleshooting and vendor coordination.