Cisco UCM & AV VOIP Support Engineer

Techcom Solutions India Private Limited

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

Techcom Solutions India Private Limited is seeking a Cisco UCM / AV / VOIP Support Engineer to administer and support Cisco UCM environments, Webex Cloud services, and related collaboration endpoints in Singapore.

The role focuses on delivering L2/L3 operational support for conference rooms, planning VC refresh projects, and coordinating with cross-functional teams to ensure interoperability with Cisco Video Conferencing, Zoom, Teams.

Qualifications

Experience administering Cisco UCM / CUCM environments.
Experience supporting Cisco Webex Cloud services.
Designing and supporting interoperability between Cisco Video Conferencing, Cisco UCM, and Webex Cloud.
Providing L2/L3 operational support for conference rooms and collaboration endpoints.
Planning VC technology refresh projects and coordinating with vendors.
Supporting client events and other high-profile corporate events.

Responsibilities

Administer and support Cisco UCM / Unified Communications Manager environments.
Administer and support Cisco Webex Cloud services.
Design, implement and support interoperability between Cisco Video Conferencing, Cisco UCM, Webex Cloud, Zoom and Teams.
Support Cisco Room Series, Webex Room devices, codecs and endpoints.
Provide L2/L3 operational support for conference rooms and collaboration technologies.
Plan VC technology refresh projects and support client events.