Cisco Voice Engineer - CUCM, Teams & Webex Expert

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED

Singapore

On-site

SGD 90,000 - 150,000

Full time

5 days ago

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Job summary

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED seeks a Voice Engineer with strong CUCM, Teams Phone and Webex cloud-connected calling experience to design, deploy and support regional voice solutions. You will configure SBCs, SIP routing and integrate with IPC Unigy, Avaya and NICE Recording while guiding projects and ensuring compliant delivery.

The role requires 5–7 years in IT, hands-on Cisco UC expertise and collaboration with vendors to drive voice initiatives across the region.

Qualifications

5–7 years IT experience, preferably in financial services.
Solid Cisco voice/UC background, with CUCM proficiency.
Experience with Microsoft Teams Phone/Direct Routing.
Knowledge of Cisco Webex cloud-connected calling solutions.
Familiarity with SIP, SBCs and PSTN integration.
Exposure to IPC Unigy, Avaya and NICE Recording is a plus.

Responsibilities

Design, deploy and support Cisco CUCM, Teams Phone/Direct Routing and Webex solutions.
Configure SBC connectivity, SIP routing and voice policies.
Integrate voice platforms with IPC Unigy, Avaya and NICE Recording.
Troubleshoot complex voice and telephony issues.
Provide guidance on voice architecture and implementation.
Collaborate with internal teams and external vendors on voice projects.
Ensure solutions meet business, technical and compliance requirements.