Senior Business Analyst, Cards & Payments – AI-Driven

Synechron Technologies Private Limited; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

Synechron Technologies Private Limited in Singapore seeks an experienced Senior Business Analyst to translate complex card and payments requirements into detailed specifications. You will manage stakeholders, coordinate with product and development teams, and ensure timely, high-quality delivery across online and offline processes.

The role requires 10–12 years in Cards and Payments, expertise in Cards Fraud, and experience with modernization initiatives and AI-driven solutions.

Qualifications

• 10-12 years experience in Cards and Payment domain.
• Experience in Cards Fraud domain – 3DS, Cards Fraud Detection, prevention, and customer management.
• Experience in card modernization initiatives, transformation programs, and AI-driven innovation projects within the cards ecosystem.

Responsibilities

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning, risks and issues.
• Continually manage stakeholder expectations through governance processes.
• Deliver executive level communication on capability and solutions.
• Translate high-level requirements into detailed documentation within the organization's context.
• Evaluate and analyze existing business processes, and uncover areas for improvements.
• Envision and design end to end business processes and communicate requirements with developers.
• Define detailed user stories based on business requirements with sufficient details for estimation.
• Coordinate with stakeholders to meet requirements through proposed solution.
• Ensure user stories are consistent and high-quality.
• Participate in planning meetings between Product Owners and System Analysts to explain story requirements.
• Collaborate with design team for User Interface design requirements.
• Consult Solution Architect or System Analyst for technical requirements.
• Assist Product Owner in clarifying dependencies and backlog topics.
• Assist on operational impact and embed in readiness plans.
• Monitor and manage risks/issues related to scope creep.
• Ensure non-functional requirements are incorporated.
• Translate business requirements into test scenarios with the test manager and testers.

Skills

Stakeholder management

Documentation

Business analysis

Requirements gathering

Communication

Risk management

Planning

UI collaboration

Job description

Synechron Technologies Private Limited in Singapore seeks an experienced Senior Business Analyst to translate complex card and payments requirements into detailed specifications. You will manage stakeholders, coordinate with product and development teams, and ensure timely, high-quality delivery across online and offline processes.

The role requires 10–12 years in Cards and Payments, expertise in Cards Fraud, and experience with modernization initiatives and AI-driven solutions.