Senior Cards BA — Regional Digital Transformation

ocbc; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits

Community initiatives

Professional development

Wellbeing & growth

Job summary

OCBC in Singapore seeks an experienced Senior Business Analyst with deep cards domain expertise to lead a regional transformation project. You will oversee the program, work closely with regional and global stakeholders, and drive digital solutions that enhance our cards portfolio across markets.

You will align regional strategies, manage requirements from multiple markets, coordinate with IT and product teams, ensure regulatory compliance, and lead change management including training and

Qualifications

• 8+ years as BA in cards domain and regional experience
• Led transformative projects in financial services cards space
• Knowledge of card products, payment systems, customer experience mgmt, and regs
• Proficient in business process analysis and digital transformation
• Strong communication and stakeholder engagement across regions

Responsibilities

• Regional strategy alignment with market-specific needs
• Cards domain innovations across regions
• Gather and manage requirements from multiple regions
• Coordinate between regional units, IT and product management
• Design and implement digital solutions for markets
• Lead change management and training plans

Skills

Cards domain expertise

Regional/multi-market experience

SDLC / Agile / Scrum

Data-driven decision making

Stakeholder management

Tools

CRM systems

Data analytics platforms

Automation tools

Job description

OCBC in Singapore seeks an experienced Senior Business Analyst with deep cards domain expertise to lead a regional transformation project. You will oversee the program, work closely with regional and global stakeholders, and drive digital solutions that enhance our cards portfolio across markets.

You will align regional strategies, manage requirements from multiple markets, coordinate with IT and product teams, ensure regulatory compliance, and lead change management including training and