Payments Domain Business Analyst | Agile & Requirements Expert

DBS Bank Ltd

Singapore

On-site

SGD 80,000 - 120,000

Full time

6 days ago

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Job summary

DBS Bank Ltd is seeking a Business Analyst for the Payments Domain in Singapore. You will collaborate with business stakeholders, product owners and operations to capture, analyze, and document requirements for payments, translating them into user stories and acceptance criteria.

You will work with engineering, QA, and testing teams to ensure delivery of clear, testable specifications. Location: DBS Asia Hub, Singapore.

Qualifications

Bachelor's degree in business, information systems, computer science, engineering or related field.
2-4 years of business analysis experience in banking, financial services or tech projects.
Understanding of Corporate Internet Banking, Digital Banking, Payments or financial platforms.
Experience gathering and documenting business requirements, user stories, process flows and specs.
Familiarity with Agile (Scrum/Kanban) delivery.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication with business users, developers and stakeholders.
Experience preparing BRD, FSD, User Stories, Process Flows, Acceptance Criteria, TRMs.
Knowledge of payment processing concepts: initiation, workflows, maker-checker, status, notifications, entitlements.
Exposure to API-based systems and modern banking platforms is a plus.
Experience supporting QA and Test Automation by defining test scenarios.
Familiar with JIRA, Confluence, MS Office, Visio or process mapping tools.
Experience with AI productivity tools: Copilot, ChatGPT, Claude, Gemini.
Excellent written and verbal communication; self-motivated and adaptable to Agile.

Responsibilities

Work closely with stakeholders, product owners and operations to capture and document business requirements for Payments.
Lead requirement workshops and walkthroughs to ensure understanding and traceability.
Translate requirements into functional specs, user stories, flows, rules and acceptance criteria.
Collaborate with engineering to clarify scenarios and support solution design.
Maintain complete documentation, traceability and change/version control.
Support Agile activities: backlog grooming, sprint planning, story refinement, reviews and demos.
Align requirements across Payments, Accounts, Entitlements, Approvals and Notifications.
Document payment workflows, approval and entitlement rules, and transaction lifecycles.
Support test planning, test cases and UAT with clear business scenarios and criteria.
Work with QA and Test Automation to develop test scenarios for functional/integration testing.
Validate delivered functionality against requirements and assist defect triage.
Ensure changes are version-controlled and properly documented.
Participate in release planning, production prep and post-release validation.
Leverage AI tools to improve requirement documentation and quality assurance.