Senior Airline Relations Manager - Global Partnerships

SATS Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading provider in air cargo and catering services in Singapore is seeking an Account Manager to serve as the main client contact. This role involves ensuring smooth service delivery, managing airline inventory, and building strong client relationships. The ideal candidate should have a degree and at least three years of relevant experience, with excellent communication and problem-solving skills. This position is crucial for enhancing customer satisfaction and operational effectiveness.

Qualifications

• Degree holder with at least 3 years of account management or operational experience preferred.
• Excellent communication skills and a results-driven mindset.
• Strong problem-solving abilities to manage ground staff.

Responsibilities

• Act as the main point of contact for assigned clients.
• Ensure smooth delivery of services through audits and random sampling.
• Monitor airline inventory and coordinate meal presentations.
• Build relationships with airline clients and enhance customer relations.
• Resolve key client issues and complaints.

Skills

Excellent communication abilities

Results-driven mindset

Strong problem-solving skills

Multitasking

Education

Degree

Job description

A leading provider in air cargo and catering services in Singapore is seeking an Account Manager to serve as the main client contact. This role involves ensuring smooth service delivery, managing airline inventory, and building strong client relationships. The ideal candidate should have a degree and at least three years of relevant experience, with excellent communication and problem-solving skills. This position is crucial for enhancing customer satisfaction and operational effectiveness.