School Receptionist cum Admin

Eco-ITS Private Limited; Singapore; On-site; SGD 34,000 - 42,000; Full time

Job summary

Eco-ITS Private Limited in Singapore is seeking a friendly Reception/Administrative Assistant to support daily front desk operations, answer calls, greet visitors and relay messages. You will use the school IT system for admin tasks and assist in daily office duties.

The role requires good communication, teamwork and initiative, with responsibilities including handling inquiries from parents, students and staff, managing forms, and supporting during events and busy periods.

Qualifications

• Front desk reception experience preferred in a school environment.
• Good communication and interpersonal skills.
• Ability to work as part of a team with initiative.

Responsibilities

• Answer phone calls and manage visitor flow in a busy school setting.
• Use school IT system for administrative tasks and record-keeping.
• Assist with general admin duties and respond to enquiries from parents, students, vendors and staff.
• Call pupils or parents regarding absences or important messages.

Skills

Phone etiquette

Customer service

Interpersonal skills

Initiative

Team player

Education

GCE 'N'/ 'O' Level

Tools

School IT system

Job description

Job Description

Main Duty - Customer Service Duty (mindset has to meet the realist challenges and demands of a Primary School setting)

• To answer phone calls, manage visitors, takes messages, responds to enquiries and provide general useful information (in a very dynamic environment where calls are volumous)
• Able to use school implemented IT system for administrative purposes.
• To handle daily varied demands and queries from parents / students / vendors / staff etc
• To call pupils absentees and to check with parents on their child’s status every morning.
• To call pupils to convey messages during ad-hoc / special events.
• To render first level assistance to walk-in pupils’ needs including sick & injured pupils. To elevate case to other colleagues in the office immediately if it is beyond superficial cases.
• To handle / support situation when pupils’ vomit, soiled their clothes.

General Duties

• To assist in canteen matters, utility, FAS application, arrears fee, bus booking, etc
• To help update the school activity notice board in the office (data accuracy is important)
• To maintain the forms cabinet in the office. All forms must be current and to be replenished constantly.
• To assist in general typing duties.
• To assist in Stores supplies management during school holidays
• To support any other general admin duties as and when required

The Personnel shall minimally have the following qualifications, skills and experience:

• Full GCE ‘N’, or ‘O’ Level certificate or its equivalent
• Good communication and inter-personal skills in reception duties, preferably in school environment
• Good team player with high level of initiative