SAP SuccessFactors Consultant, Senior (HR, East)

JONDAVIDSON PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A company in HR technology located in Singapore is seeking a SuccessFactors Consultant with at least 5 years of experience in system support and configuration across various modules. The successful candidate will conduct user requirement analysis, assist with system testing, and ensure adherence to security practices. Strong problem-solving and analytical skills, alongside a Bachelor's degree in IT, are essential for this role.

Qualifications

• 5+ years of hands-on experience in SuccessFactors support and configuration.
• Experience with system integration involving SAP or SuccessFactors.
• Familiarity with HR technologies focusing on automation and efficiency.

Responsibilities

• Provide functional support for various SuccessFactors modules.
• Conduct user requirement analysis and secure user signoffs.
• Assist in system testing and user training documentation.

Skills

Problem-solving

Analytical skills

Teamwork

Technical troubleshooting

Independent working

Education

Bachelor's degree in Information Technology or related field

Tools

SAP SuccessFactors

SAP Analytics Cloud (SAC)

Robotic Process Automation (RPA)

Job description

Key Responsibilities

• Provide functional support for SuccessFactors modules, including Employee Central Core, Benefits, Leave, Timesheet, Payroll, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding.
• Conduct user requirement analysis for enhancements, analyse business information needs gathered, translate into requirement specifications, and secure user signoffs.
• Evaluate potential solutions and make recommendations to business users.
• Assist the configuration of SuccessFactors modules, including Role-Based Permission and provide support during system upgrades and patches.
• Plan, coordinate, conduct and document end-to-end unit and system integration testing, and support users during User Acceptance Testing (UAT).
• Monitor, troubleshoot, and resolve system integration issues with related platforms, such as payroll or other systems.
• Work closely with business users to understand requirements and build good rapport.
• Collaborate with vendors and team members on application maintenance, testing, supporting application patches and upgrades in accordance with policies and procedures.
• Participate in project implementation activities where required.
• Ensure adherence to security policies and best practices regarding system data and user access.

Job Requirements

• Bachelor's degree in Information Technology or related field.
• Proven experience in SuccessFactors support and configuration, with at least 5 years of hands‑on experience across multiple modules, including Role-Based Permissions, Employee Central Core, Benefits, Leave, Timesheet, Payroll, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding.
• Familiarity with SAP or SuccessFactors integration points with other business systems like S/4 Hana, Concur and 3rd party systems.
• Knowledge and experience with SAP Analytics Cloud (SAC), Robotic Process Automation (RPA) technologies and Data Analysis System will be an added advantage.
• Able to work independently and an excellent team player.
• Excellent problem-solving and analytical skills to effectively analyse functional requirements and propose technical solutions.
• Experience with troubleshooting and resolving technical issues, both at a functional and technical level.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and external stakeholders.
• Experience with system testing, user training and documentation.
• SuccessFactors certification (e.g., SAP Certified Application Associate) are a plus.
• Experience in HR technologies and processes with a focus on automation and efficiency will be an added advantage.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

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