Sales Team Leader: Drive Growth & Customer Excellence

HMR SINGAPORE TRADING PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

HMR SINGAPORE TRADING PTE. LTD. is seeking an Assistant Sales Manager to support the Sales Manager in daily store operations and to drive sales strategies. You will lead the sales team, resolve customer issues, and help recruit staff to sustain growth.

成功 as a strong leader, you will ensure policy compliance, maintain store standards, and build relationships with customers while identifying opportunities to increase sales and improve service levels.

Qualifications

• High school diploma or GED is required.
• Bachelor's degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Strong management and leadership skills.
• Excellent problem-solving and communication skills.
• Exceptional customer service skills.
• The ability to multitask and work under pressure.
• Availability to work within opening hours (evenings, holidays, weekends).

Responsibilities

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team and providing incentives to motivate staff to achieve targets.
• Monitoring the performance of the sales team.
• Ensuring the store is clean and well-maintained at all times.
• Building and maintaining good relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Attending sales meetings and training sessions.
• Ensuring the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in absence or emergency.
• Updating managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain up-to-date knowledge of product features and promotions.
• Track sales expenses and consolidate/report for reimbursement.
• Update customer records in the company database as required.
• Perform any other duties assigned by the director.

Skills

Leadership

Customer service

Communication

Multitasking

Under pressure

Availability to work evenings/weekends

Education

High school diploma or GED

Bachelor's degree in marketing/communications or related field

Tools

Microsoft Office

Job description

HMR SINGAPORE TRADING PTE. LTD. is seeking an Assistant Sales Manager to support the Sales Manager in daily store operations and to drive sales strategies. You will lead the sales team, resolve customer issues, and help recruit staff to sustain growth.

成功 as a strong leader, you will ensure policy compliance, maintain store standards, and build relationships with customers while identifying opportunities to increase sales and improve service levels.