Sales Support Executive

TRUST RECRUIT PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a dedicated individual to manage client documentation and ensure high accuracy in submissions to government bodies. You'll be responsible for communicating with clients, drafting cover letters, and delivering outstanding customer service. Candidates should have a diploma in a relevant field and experience managing client relationships, especially in high-volume document handling. Join us to make a significant impact in client satisfaction and service quality.

Benefits

Company laptop

Company phone

Qualifications

• Prior client management experience required.
• Preferably at least 2 years of experience in customer facing.
• Ability to plan workload and meet deadlines.

Responsibilities

• Liaise effectively with clients to ensure all documents are submitted.
• Write cover letters to present client profiles.
• Provide exceptional customer experience and maintain high service standards.
• Attend to client queries during and after submission.

Skills

Client management

Document handling

Time management

Education

Diploma in hospitality, mass communication, logistics or equivalent

Job description

Highlights

• Working hours: Weekday (9am to 6.30pm)
• WFH & client's office (When required)
• Company laptop & phone will be provided

Responsibilities

• Liaise effectively and work closely with clients on the required documents to ensure all documents are furnished for submission
• Understand clients’ backgrounds and write cover letters to best present their profiles
• Ensure high work accuracy is delivered in all applications to the government bodies
• Provide exceptional customer experience and maintain high standards of service
• Attend to clients\' queries and the completion of the formalities during and after post-submission within company’s response time
• Updating and maintaining respective tracking sheets accurately in an organized and timely manner
• Any other duties assigned by Management

Requirements

• Minimally Diploma qualification in hospitality, mass communication, logistics or equivalent
• Prior client management experience is required
• Preferably with at least 2 years of experience in customer facing & handling large volume of document
• Good time management skills & must be able to handle a high volume of digital documents
• Ability to plan workload and meet deadlines

How to Apply

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed tosafeguarding your personal data in accordance with the Personal Data ProtectionAct (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chen Shih Ying

EA Personnel Reg No: R25126521