Sales Support Executive

Careers @ Focal Search

Singapore

Vor Ort

SGD 55.000 - 85.000

Vollzeit

14 Tage+

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Zusammenfassung

Careers @ Focal Search is seeking a skilled Coordination and Customer Service professional in Singapore. You will respond to inquiries about parts and services from domestic and international clients, coordinate with the Sales Team and Agents, and support projects by assessing technical and service needs.

Ideal candidates have strong engine knowledge, excellent interpersonal and negotiation abilities, and proven ability to lead or work independently, with proficiency in CRM software and

Qualifikationen

  • Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
  • Strong technical understanding of high-speed engines and their uses.
  • Outstanding interpersonal, negotiating, and communication abilities.
  • The capacity to both lead a team and work independently.
  • Proficiency with CRM software and the Microsoft Office Suite

Aufgaben

  • Respond to questions about parts and services from both domestic and foreign clients, making sure to provide accurate and timely answers. Resource planning and execution.
  • Work together with the Sales Team and Agents to create and carry out aftersales strategies aimed at current and prospective clients.
  • Assist departments in assessing the technical and service needs of different projects.
  • Check the parts' technical suitability to make sure they adhere to the necessary fit, form, and function requirements.
  • Keep an eye on ongoing tasks to guaranty timely completion.
  • Product warranty administration

Kenntnisse

Project management experience
Sales experience
Aftersales experience
High-speed engine knowledge
Interpersonal and communication skills
Leadership and independent work

Tools

CRM software
Microsoft Office Suite

Jobbeschreibung

Job Description & Requirements
Coordination and Customer Service
  • Respond to questions about parts and services from both domestic and foreign clients, making sure to provide accurate and timely answers. Resource planning and execution.
  • Work together with the Sales Team and Agents to create and carry out aftersales strategies aimed at current and prospective clients.
  • Assist departments in assessing the technical and service needs of different projects.
  • Check the parts' technical suitability to make sure they adhere to the necessary fit, form, and function requirements.
  • Keep an eye on ongoing tasks to guaranty timely completion.
  • Product warranty administration
Qualifications:
  • Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
  • Strong technical understanding of high-speed engines and their uses.
  • Outstanding interpersonal, negotiating, and communication abilities.
  • The capacity to both lead a team and work independently.
  • Proficiency with CRM software and the Microsoft Office Suite
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