Sales Support Executive

TRACTORS SINGAPORE LIMITED; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

TRACTORS SINGAPORE LIMITED is seeking a capable Sales Support / Service Coordinator in Singapore to manage contracts, registrations, and expiry monitoring while coordinating with service teams and managers. You will generate proposals and quotes, support product information, and ensure timely delivery of service jobs.

Your role includes on-site CTS inspections, lead-time tracking, CRM data upkeep, and collaboration with marketing to align sales efforts with campaigns.

Responsibilities

• Processing sales contracts, registration, monitoring expiry and generate reports.
• (CVA, EPP and ESC)
• Liaise with the departments' managers / service team / sales personal.
• Generating proposals service quotation and job summary.
• To perform machine CTS inspection on site /workshop if require.
• Managing service sales tracking lead time and coordinating with service team to ensure timely delivery / completion.
• Data Management & Reporting: Maintaining accurate customer data in CRM tools or population updating.
• Providing product information: sales support specialist provides product information, explaining features, Parts information and benefits.
• To perform machine / engine build up configuration option listing quote. (Cat Service Option Collaborator) SOC.
• Product specialist to be train.
• Arrange for the opening of work order to execute jobs request if requires.
• Coordinating marketing campaigns specialists also coordinate marketing campaigns with the marketing team, ensuring that sales efforts align with marketing goals.

Job description

Responsibilities and Scope

• Processing sales contracts, registration, monitoring expiry and generate reports.
• (CVA, EPP and ESC)
• Liaise with the departments' managers / service team / sales personal.
• Generating proposals service quotation and job summary.
• To perform machine CTS inspection on site /workshop if require.
• Managing service sales tracking lead time and coordinating with service team to ensure timely delivery / completion.
• Data Management & Reporting: Maintaining accurate customer data in CRM tools or population updating.
• Providing product information: sales support specialist provides product information, explaining features, Parts information and benefits.
• To perform machine / engine build up configuration option listing quote. (Cat Service Option Collaborator) SOC.
• Product specialist to be train.
• Arrange for the opening of work order to execute jobs request if requires.
• Coordinating marketing campaigns specialists also coordinate marketing campaigns with the marketing team, ensuring that sales efforts align with marketing goals.