Inside Sales Executive

Careers @ Focal Search; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Careers @ Focal Search in Singapore seeks an experienced Coordination and Customer Service professional to support parts and services for domestic and international clients. You will collaborate with the Sales Team and Agents to design aftersales strategies, assess project needs, verify parts compatibility, and manage product warranties, while ensuring timely progress.

The role requires strong engine knowledge, exceptional communication, and the ability to lead a team or work independently, with

Qualifications

• Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
• Strong technical understanding of high-speed engines and their uses.
• Outstanding interpersonal, negotiating, and communication abilities.
• The capacity to both lead a team and work independently.
• Proficiency with CRM software and the Microsoft Office Suite

Responsibilities

• Respond to questions about parts and services from both domestic and foreign clients, providing accurate and timely answers.
• Work with the Sales Team and Agents to create and carry out aftersales strategies for current and prospective clients.
• Assist departments in assessing the technical and service needs of different projects.
• Check the parts' technical suitability to meet fit, form, and function requirements.
• Keep an eye on ongoing tasks to guaranty timely completion.
• Product warranty administration

Skills

Experience in project management/sales

Strong communication & negotiation

Team leadership & independent work

CRM software proficiency

Microsoft Office proficiency

Tools

CRM software

Microsoft Office Suite

Job description

Job Description & Requirements

Coordination and Customer Service

• Respond to questions about parts and services from both domestic and foreign clients, making sure to provide accurate and timely answers. Resource planning and execution.
• Work together with the Sales Team and Agents to create and carry out aftersales strategies aimed at current and prospective clients.
• Assist departments in assessing the technical and service needs of different projects.
• Check the parts' technical suitability to make sure they adhere to the necessary fit, form, and function requirements.
• Keep an eye on ongoing tasks to guaranty timely completion.
• Product warranty administration

Qualifications:

• Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
• Strong technical understanding of high-speed engines and their uses.
• Outstanding interpersonal, negotiating, and communication abilities.
• The capacity to both lead a team and work independently.
• Proficiency with CRM software and the Microsoft Office Suite