Inside Sales & Aftersales Specialist — High-Speed Engines

Careers @ Focal Search

Singapore

On-site

SGD 60,000 - 90,000

Full time

3 days ago

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Job summary

Careers @ Focal Search in Singapore seeks an experienced Coordination and Customer Service professional to support parts and services for domestic and international clients. You will collaborate with the Sales Team and Agents to design aftersales strategies, assess project needs, verify parts compatibility, and manage product warranties, while ensuring timely progress.

The role requires strong engine knowledge, exceptional communication, and the ability to lead a team or work independently, with

Qualifications

Three years or more of experience in project management, sales, or aftersales in the high-speed engine industry or a similar field.
Strong technical understanding of high-speed engines and their uses.
Outstanding interpersonal, negotiating, and communication abilities.
The capacity to both lead a team and work independently.
Proficiency with CRM software and the Microsoft Office Suite

Responsibilities

Respond to questions about parts and services from both domestic and foreign clients, providing accurate and timely answers.
Work with the Sales Team and Agents to create and carry out aftersales strategies for current and prospective clients.
Assist departments in assessing the technical and service needs of different projects.
Check the parts' technical suitability to meet fit, form, and function requirements.
Keep an eye on ongoing tasks to guaranty timely completion.
Product warranty administration