Sales Support Executive

ALS Customs Services; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

ALS Customs Services in Singapore is seeking a Pricing Analyst to coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain rates and tariff information, and to prepare accurate quotations based on Sales requirements in a timely manner.

You will follow up on quotations with customers and Sales teams to obtain feedback and business updates, while keeping records in the Ticketing System, Tariff and Rate Tools.

Qualifications

• 3–5 years of experience in the freight forwarding business or related fields.
• Regional exposure with experience handling local tenders and quotes.
• Strong verbal and written communication skills.
• Good team player.
• Positive and customer-oriented mindset.

Responsibilities

• Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
• Prepare and submit accurate quotations based on Sales requirements in a timely manner.
• Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
• Provide customer feedback and market insights to the Pricing and Procurement teams.
• Handle commercial and pricing-related escalations pertaining to quotations.
• Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

Skills

Freight forwarding

Quotation preparation

Customer service

Communication

Tools

Ticketing System

Tariff & Rate Tools

Job description

Business Unit:

BU Air & Ocean

Business Line:

BL Intermodal Systems

Target Hire Date:

2026-08-18

What You Can Expect** :**

• Coordinate with Local Pricing, Procurement, overseas offices, and agents to obtain relevant rates and tariff information.
• Prepare and submit accurate quotations based on Sales requirements in a timely manner.
• Follow up on quotations with customers and Sales teams to obtain feedback and business updates, while maintaining records in the Ticketing System.
• Provide customer feedback and market insights to the Pricing and Procurement teams.
• Handle commercial and pricing-related escalations pertaining to quotations.
• Utilize internal systems and tools, including the Ticketing System, Tariff and Rate Tools, to support pricing activities.

What You Bring:

• Minimum 3-5 years' experience in the freight forwarding business or related fields;
• Prior regional exposure, with experience in handling local tenders, spot quotations, and liaising with overseas offices/agents for shipment activation;
• Strong verbal and written communication skills;
• Good team player;
• Possess a positive and customer-oriented mindset