Sales Support / Assistant

SILITH TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

SILITH TECHNOLOGY PTE. LTD. is seeking an energetic logistics sales professional in Singapore to manage end-to-end sales processes and generate quotations for international shipments.

You will prepare comprehensive quotes for air, sea FCL/LCL, and intermodal shipments, while handling rates and billing in CargoWise. The role involves negotiating rates with carriers, securing bookings, and maintaining strong client relationships across a fast-paced, cross-functional environment.

Qualifications

• Minimum Diploma required.
• Experience in freight forwarding or logistics preferred.
• Familiarity with CargoWise or ERP systems is a plus.
• Strong English proficiency for international communications.

Responsibilities

• Manage end-to-end sales processes and generate quotations for international logistics.
• Prepare quotes for air, sea FCL/LCL, and intermodal shipments; manage rates and billing in CargoWise.
• Negotiate rates with carriers and airlines; secure bookings and maintain client relationships.
• Coordinate with operations and carrier relations to ensure timely delivery.
• Ensure excellent customer experience through collaboration and issue resolution.
• Handle other ad-hoc duties as assigned.

Skills

Negotiation skills

Communication skills

Cross-functional coordination

Microsoft Office

Logistics knowledge

Education

Diploma

Tools

CargoWise

Job description

Responsibilities

• Manage end-to-end sales processes and generate quotations for international logistics involving ship spare parts
• Prepare comprehensive quotes for air, sea FCL/LCL, and intermodal shipments; manage client rates and ensure accurate pricing/billing within ERP system (CargoWise)
• Negotiate competitive rates with carriers and airlines; secure shipment bookings and maintain strong customer relationships
• Coordinate with internal departments (operations, carrier relations) to facilitate seamless order processing and timely delivery
• Ensure optimal customer experience through effective collaboration and issue resolution
• Other ad-hoc duties as assigned.

Requirements

• Minimum Diploma
• Experience in freight forwarding, logistics, or shipping industry preferred
• Familiarity with CargoWise or other logistics ERP systems is a plus
• Strong communication and negotiation skills
• Customer-oriented with attention to detail
• Ability to coordinate cross-functionally in a fast-paced environment
• Proficient in Microsoft Office
• Strong English proficiency preferred for international stakeholder communication