Sales Support & Customer Success Coordinator

Meat Direct Pte Ltd; Singapore; Vor Ort; SGD 36.000 - 48.000; Vollzeit

Zusammenfassung

Meat Co. seeks a proactive Sales Support Executive to ensure a seamless customer experience by handling incoming orders, addressing inquiries and complaints, and coordinating internally for timely deliveries. You will support the sales team with quotations, pricing alignment, and sales reporting.

The role requires a customer-focused mindset, experience in order management or customer service, and familiarity with food service or distribution environments. On-site position based in Singapore.

Qualifikationen

• Experience in customer service, order management, or a related role.
• Ideally within the food service, distribution and manufacturing industry.

Aufgaben

• Prepare quotations, proposals, invoices, and sales reports.
• Respond to customer inquiries (pricing, product details, order status).
• Act as a liaison between clients, sales and customer service teams.
• Coordinate with Sales on order confirmation and pricing alignment.
• Organize sales materials and follow up on leads or pending deals.
• Track sales performance metrics and generate reports for management.
• Manage after-sales service coordination and chase outstanding payments.
• Support customer service as needed and provide feedback on issues and process improvements.

Kenntnisse

Customer service

Order management

Jobbeschreibung

Meat Co. seeks a proactive Sales Support Executive to ensure a seamless customer experience by handling incoming orders, addressing inquiries and complaints, and coordinating internally for timely deliveries. You will support the sales team with quotations, pricing alignment, and sales reporting.

The role requires a customer-focused mindset, experience in order management or customer service, and familiarity with food service or distribution environments. On-site position based in Singapore.