Order Fulfilment & Sales Support Coordinator

SOONLY FOOD PROCESSING INDUSTRIES PTE LTD; Singapore; Sur place; SGD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical benefits

14 days annual leave

Additional family care leave

Exclusive staff discounts

Career progression opportunities

Insurance coverage

Résumé du poste

Soonly Food Processing Industries PTE LTD in Singapore is hiring an Order Fulfilment Assistant to support the Sales team and ensure customer orders are processed accurately and delivered on time.

You will handle inquiries and orders via WhatsApp, phone and email, prepare documents, and coordinate with Sales, Production and Delivery teams to ensure smooth fulfilment. The role requires 1 year of relevant experience and good MS Office skills.

Qualifications

• Minimum GCE N-Level qualification.
• At least 1 year of relevant working experience preferred.
• Good working knowledge of Microsoft Office, particularly Word and Excel.
• Good telephone etiquette with strong communication and interpersonal skills.
• Organized, responsible and able to manage multiple tasks and priorities.
• Able to work well under pressure and as part of a team.
• Comfortable working in a fast-paced environment.
• Willing to work on Saturdays and Public Holidays, with weekdays as rest days.

Responsabilités

• Provide day-to-day administrative and sales support to the Sales team.
• Handle customer enquiries and orders via WhatsApp, phone calls and email.
• Process customer orders accurately and in a timely manner.
• Prepare order documents, production job cards, invoices, delivery orders and other fulfilment documents.
• Coordinate with Sales, Production and Delivery teams to ensure orders are prepared and delivered on time.
• Follow up on order status and assist in resolving delivery or fulfilment issues.
• Maintain accurate order and customer records.
• Perform other duties and ad-hoc assignments as assigned by the immediate superior.

Connaissances

Communication skills

Organizational skills

Teamwork

Multitasking

Customer service

Formation

GCE N-Level

Outils

Microsoft Office

Description du poste

Soonly Food Processing Industries PTE LTD in Singapore is hiring an Order Fulfilment Assistant to support the Sales team and ensure customer orders are processed accurately and delivered on time.

You will handle inquiries and orders via WhatsApp, phone and email, prepare documents, and coordinate with Sales, Production and Delivery teams to ensure smooth fulfilment. The role requires 1 year of relevant experience and good MS Office skills.