Sales Support/Coordinator (Foodservice)

KAISER FOODS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

KAISER FOODS (SINGAPORE) PTE. LTD. is seeking a meticulous and adaptable Sales Administrator to join our Foodservice team in Singapore. You will be the first point of contact for orders and queries, support the sales representatives, and help drive high-quality customer service and sales targets.

The role requires strong English and Chinese communication, proficiency in Word and Excel, and a cheerful, proactive attitude. Immediate or short-notice availability is preferred.

Qualifications

• Excellent interpersonal and communication skills.
• Verbal and written communication in English and Chinese.
• Proficient in Microsoft Word and Excel.
• Positive and cheerful personality; available to start immediately.

Responsibilities

• Processing orders via email/phone/ordering App.
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Contacting customers by phone or email to answer products queries and obtain information.
• Provide administrative support to the Sales and Accounts teams.
• Coordinate with sales, drivers, supply & logistic teams to ensure timely deliveries.
• Directing feedback from customers to relevant departments.
• Maintaining and updating sales and customer records.
• Prepare daily/monthly sales report and other ad-hoc reporting when required.
• Filing of invoices (monthly payment customers).
• Any other administrative duties as assigned.

Skills

Customer service

Bilingual English/Chinese

Microsoft Word

Microsoft Excel

Interpersonal communication

Immediate start

Tools

Microsoft Word

Microsoft Excel

Job description

Description

We are seeking a meticulous and adaptable sales administrator to join our Foodservice team and help us achieve our goals. You will serve as a point of contact for customers with queries about orders, deliveries and provide support to the sales representatives. Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets.

Core Responsibilities & Accountabilities

• Processing orders via email/phone/ordering App
• Receiving and processing purchase orders
• Issuing sales transaction invoices
• Contacting customers by phone or email to answer products queries and obtain information
• Provide administrative support to the Sales and Accounts teams
• Coordinate with sales, drivers, supply & logistic teams to ensure timely deliveries
• Directing feedback from customers to relevant departments
• Maintaining and updating sales and customer records
• Prepare daily/monthly sales report and other ad-hoc reporting when required
• Filing of invoices (monthly payment customers)
• Any other administrative duties as assigned

Requirements

• Excellent interpersonal and communication skills
• Verbal and written communication in both English and Chinese
• Proficient in Microsoft Word and Excel
• A positive and cheerful personality
• Prefer candidates who are able to start work immediately or within short notice