Sales Support Associate (VICTORIA'S SECRET) - Islandwide

LUXURY VENTURES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury retail company in Singapore is looking for team members to drive sales growth and enhance customer experiences. The role involves selling, cashiering, replenishing stock, and maintaining store standards. Candidates should possess strong customer service skills and the ability to thrive in a fast-paced retail environment. This position offers an opportunity to play a key role in enhancing overall store performance and customer satisfaction.

Qualifications

• Experience in retail sales preferred.
• Ability to work in a fast-paced environment.
• Strong customer service skills.

Responsibilities

• Drive store sales by selling to customers.
• Deliver efficient transaction processing at the POS.
• Maintain store appearance according to brand standards.

Job description

1. POSITION SUMMARY

• Drives sales growth by flexing into multiple areas of the store including selling, cashiering, processing, replenishing, setting floorsets and/or cleaning.

2. KEY PERFORMANCE INDICATORS:

• Contribute to target achievement
• Deliverbra business to plan
• Execute flowless transfers between stores
• Implement delivery controls in place as per SOP
• Deliver timely floorset implementation

3. KEY AREAS OF RESPONSIBILITIES

• Drives store sales and growth by personally selling to customers
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Processes merchandise to be floor ready and maintains back room and under stock to brand standards
• Assists with other projects as and when needed