Sales Support

SINOTRON UNITED PTE LTD; Singapore; On-site; SGD 30,000 - 46,000; Full time

Job summary

SINOTRON UNITED PTE LTD seeks a Sales Administrator to support the Sales department for Malaysia and overseas sales. You will handle daily sales administration, customer enquiries, orders, and payments, while coordinating shipping and export/import tasks in a B2B international trading setting.

The role requires a proactive, customer-focused individual with strong negotiation skills and solid Microsoft Office proficiency. Training and support are provided for growth in a dynamic environment.

Qualifications

• Minimum GCE O-Level or equivalent.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.

Responsibilities

• Support sales team on daily administration.
• Handle email/phone enquiries.
• Process sales orders and follow up payment with clients.
• Update and monitor daily the Sales data system to support forecasts.
• Coordinate, monitor and troubleshoot client orders, accounts, and related issues.
• Coordinate shipping schedule.
• Prepare shipping documents (invoice, packing list, etc.).
• Follow up with clients for administrative purposes.
• Assist in general administration and ad-hoc duties.

Skills

Sales coordination

Customer service

Negotiation

Territory management

Microsoft Office

Education

GCE O-Level

Tools

Microsoft Word

Excel

PowerPoint

Job description

Provide sales and administrative support to Sales department (for Malaysia & Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team in a B2B international trading environment.

Main Responsibilities

• Support sales team on daily administration
• Handle email/phone enquiries
• Process sales order and follow up payment with clients
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.

Requirements

• Minimum GCE O-Level or equivalent
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Must be able to manage a given set of territory and accounts.
• Provide good after sales & customer service.
• Knowledge in office supplies or office automation would be an advantage.
• Computer literate (Microsoft Word, Excel, Power Point