Sales Admin Assistant/Executive

SW FOODS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 25,000 - 31,000; Full time

Job summary

SW FOODS INTERNATIONAL PTE. LTD. in Singapore is seeking a Sales Admin Assistant/Executive to support data entry, email and document management, and provide excellent customer service.

The ideal candidate will have 1-2 years of relevant experience and strong communication, problem-solving, and organizational skills. You will handle quotations and invoices, maintain customer profiles, respond to inquiries, support sales teams, and coordinate with operations to ensure timely delivery.

Qualifications

• 1-2 years of experience in an administrative role.
• Proficiency in data entry and document management.
• Strong verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Ability to provide effective administrative support.
• Customer service-oriented approach.
• Proficient problem-solving skills.
• Experience in keying invoices.
• Minimum qualification of Post Secondary / Diploma.
• Ability to communicate with Mandarin-speaking customers.

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records.
• Organize and manage emails, files, and documents to ensure timely responses and easy retrieval.
• Provide exceptional customer service to internal and external stakeholders to enhance satisfaction.
• Apply problem-solving skills to resolve administrative and operational issues promptly.
• Maintain strong organizational skills to prioritize and complete tasks effectively.
• Answer inbound calls and respond to inbound leads promptly to support sales efforts.
• Assist sales personnel by following up with clients to support business development.
• Build and sustain positive relationships with new and existing customers by delivering quality after-sales service.
• Prepare and file sales quotations and invoices accurately for smooth transaction processing.
• Manage customer profiles to keep information current and accessible.
• Handle sales enquiries and forward them to sales staff for detailed follow-up.
• Coordinate with the operations team to ensure smooth delivery of goods.
• Perform general administrative duties to support daily business operations.
• Key in and amend invoices to maintain accurate financial records.
• Carry out other job-related duties as assigned to support team objectives.

Skills

Data entry

Document management

Communication

Organization

Customer service

Problem solving

Invoicing

Mandarin communication

Education

Post Secondary / Diploma

Job description

Job Title: Sales Admin Assistant / Executive

Job Summary

We are seeking a detail-oriented and organized Admin Assistant to join our team in Singapore, West state. The ideal candidate will be responsible for handling various administrative tasks, including data entry, email and document management, providing administrative support, and delivering excellent customer service. The role requires strong communication skills, problem-solving abilities, and a minimum of 1-2 years of relevant work experience.

Responsibilities

• Enter data accurately and efficiently to maintain up-to-date records
• Organize and manage emails, files, and documents to ensure timely responses and easy retrieval
• Provide exceptional customer service to internal and external stakeholders to enhance satisfaction
• Apply problem-solving skills to resolve administrative and operational issues promptly
• Maintain strong organizational skills to prioritize and complete tasks effectively
• Answer inbound calls and respond to inbound leads promptly to support sales efforts
• Assist sales personnel by following up with clients to support business development
• Build and sustain positive relationships with new and existing customers by delivering quality after-sales service
• Prepare and file sales quotations and invoices accurately for smooth transaction processing
• Manage customer profiles to keep information current and accessible
• Handle sales enquiries and forward them to sales staff for detailed follow-up
• Coordinate with the operations team to ensure smooth delivery of goods
• Perform general administrative duties to support daily business operations
• Key in and amend invoices to maintain accurate financial records
• Carry out other job-related duties as assigned to support team objectives

Required competencies and certifications

• 1-2 years of experience in an administrative role
• Proficiency in data entry and document management
• Strong verbal and written communication skills
• Excellent organizational skills with attention to detail
• Ability to provide effective administrative support
• Customer service-oriented approach
• Proficient problem-solving skills
• Experience in keying invoices
• Minimum qualification of Post Secondary / Diploma
• Ability to communicate with Mandarin-speaking customers

Preferred competencies and qualifications

• Candidates with higher experience may be considered for higher positions
• Candidates without formal education but with ample relevant experience are welcome to apply

Other Information

• Job Type: Full Time
• Work Mode: On-site
• Location: Singapore, West (Boon Lay / Lakeside)
• Salary Range: $2200 to $2800
• Working Days: 5.5 days