Sales Support Associate

MOBILE+LABS PTE. LTD.; Singapore; On-site; SGD 36,000 - 45,000; Full time

Job summary

MOBILE+LABS PTE. LTD. in Singapore is seeking a customer-focused Sales Support professional to handle inquiries via online platform, phone and email. You will coordinate with customers and suppliers on sales-related issues and ensure accurate processing of quotations, orders and documents.

You will maintain up-to-date product information and pricing, assist walk-in customers, and perform general administrative duties to support the sales team. Immediate start preferred.

Qualifications

• GCE 'O' level certificate or higher.
• Provide excellent customer experience and go the extra mile.
• Attention to detail and accuracy in tasks.
• Fluent in English preferred.
• Proficient with Microsoft Word, Excel and PowerPoint.

Responsibilities

• Attend to customer enquiries via online platform, phone and email.
• Communicate and coordinate sales-related issues with customers and suppliers.
• Process sales quotations, inquiries, delivery orders, sales orders and purchase orders timely and accurately.
• Disseminate product information and pricing updates to the sales team.
• Handle walk-in enquiries and local returns/replacements.
• Provide general administrative and ad hoc duties.

Skills

Customer service

Attention to detail

Communication

Time management

Education

GCE 'O' Certification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Responsibilities

• Attending to customer enquiries via online platform, phone and email.
• Communicate and coordinate sales-related issues with customers and suppliers
• To check, verify and process all the sales quotations, inquiries, delivery orders, sales orders and purchase orders timely and accurately
• Keep track on product information updates, product pricing, and dissemination of sales materials to sales team
• Handle walk-in enquiries
• Attend to local customers on returned materials and replacement
• General administrative & ad hoc duties

Requirements

• GCE 'O' Certification and above
• Love to provide a great experience and go above and beyond for customers
• Attention to detail and accuracy
• Preferably fluent in English
• Proficiency in Microsoft office (Word, Excel and PowerPoint)
• Able to commence work immediately