Sales Supervisor, HSR

Join; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

A retail company in Singapore is seeking an Assistant Store Manager to oversee daily store functions and lead a sales team. Responsibilities include ensuring customer satisfaction, managing store presentations, and implementing sales plans. The ideal candidate should have a passion for retail, be tech-savvy, and possess strong communication skills. The role requires fluency in English, and the ability to work in a dynamic environment. Successful management of staff and sales targets is essential.

Qualifications

• Passion for the retail industry.
• Tech savvy with good knowledge of IT/digital technology.
• Fluency in English and other languages is a plus.

Responsibilities

• Assist and report to Store Manager to manage daily store operations.
• Supervise and manage a team of sales staff for excellent customer service.
• Handle client enquiries, concerns, and complaints.

Skills

Customer service

Team building

Communication skills

IT/digital technology

Tools

MS Office

Job description

Main Responsibilities

• Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations
• Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships
• Identifies and handle client enquiries, concerns, and complaints
• Ensures store presentation is consistent with our brand image
• Supervise general housekeeping and cleaning duties including performing such duties, if necessary
• Coordinates with the team on the execution of sales plans and store events
• Manage and motivate staff to achieve sales targets established
• Ensures proper security measures are enforced
• Monitors and assists sales staff development by providing on-the-job training, product training, etc.
• Communicate timely with both internal and external parties. Which includes, emails, text messages and phone calls.
• Be a mentor to assistant sales supervisors and guide them where required
• Always maintain a high standard of personal grooming and professional conduct
• Perform any other duties that may be assigned from time to time by the Store Manager and/or Operations Team

Requirements & Capabilities

• Passion in retail industry
• Tech savvy and good with IT/digital technology
• Fluent in English and other spoken, written languages a plus
• Must be a good team player pleasant service oriented and self-motivated
• Strong team building interpersonal and communication skills
• Hands on computer knowledge of MS Office