Sales Operations Specialist - Orders & Billing

SPTEL PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

SPTEL PTE. LTD. is seeking a Sales Support/Operations Associate to aid in order processing, documentation, and billing in a fast-paced tech environment.

The role will involve close collaboration with Sales, Product, Operations, and Finance to ensure accuracy, timely updates, and clear records. Strong attention to detail and customer focus are essential, with MS Office and CRM familiarity a plus.

Qualifications

• Diploma in Business Administration or equivalent.
• At least 1 year of experience in sales support or order administration.
• Strong written and verbal communication skills.
• Customer-focused with good attention to detail.
• Proficiency with CRM systems such as Salesforce is an advantage.

Responsibilities

• Order processing and documentation: Check orders for accuracy, completeness, required approvals, and supporting documents before submission in the systems.
• Cross-functional and customer coordination: Coordinate with Sales, Product, Operations, Customer Success, and Finance on order processing and milestones.
• Billing support and issue resolution: Investigate billing discrepancies, coordinate resolution, and document outcomes.
• Sales reporting and administration: Collate and prepare routine sales, order, and customer reports and assist with day-to-day admin tasks.

Skills

Communication

Customer-focused

Attention to detail

Time management

Education

Diploma in Business Administration

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

SPTEL PTE. LTD. is seeking a Sales Support/Operations Associate to aid in order processing, documentation, and billing in a fast-paced tech environment.

The role will involve close collaboration with Sales, Product, Operations, and Finance to ensure accuracy, timely updates, and clear records. Strong attention to detail and customer focus are essential, with MS Office and CRM familiarity a plus.