Sales Operations & Order Fulfillment Specialist

SAS Asia Bar Systems Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

SAS Asia Bar Systems Pte Ltd is seeking a Sales Administration & General Support role in Singapore. The successful candidate will provide administrative support to the sales team, process orders, and manage shipping documentation, while coordinating with warehouse and logistics partners to ensure smooth order-to-delivery processes.

Responsibilities include maintaining customer records, preparing quotations and invoices, and handling trade documentation.

Responsibilities

• Provide administrative support to the sales team and perform general office duties.
• Maintain accurate and up-to-date sales and customer records and documentation.
• Arrange courier services for documents, parcels, samples and related tracking.
• Process and coordinate sales orders to ensure they are handled accurately and promptly.
• Prepare and issue sales and shipping documents (quotations, POs, invoices, packing lists).
• Coordinate with customers to confirm order details, delivery requirements, documentation, and order status.
• Follow up with customers on outstanding orders, delivery schedules, documentation, and other sales-related matters.
• Coordinate with warehous(e) and logistics providers for shipments and deliveries.
• Monitor order fulfilment and proactively follow up on any delays, discrepancies, or issues to ensure timely delivery.
• Coordinate and assist with stock replenishment orders, inventory requirements, and year-end stock audit.
• Prepare, submit, and follow up on trade and shipping-related documentation as required.
• Submit Letters of Credit (L/C) and related documents to banks and coordinate with relevant parties on documentation requirements.
• Assist with applications for Certificates of Origin and other relevant trade documents through the Singapore Manufacturing Federation (SMF) or other applicable authorities.
• Ensure sales and shipping documentation is complete, accurate, and properly maintained.
• Coordinate communication among customers, sales personnel, the warehouse team, logistics providers, suppliers, and other internal departments.
• Provide timely responses and follow-up on customer enquiries, order status, delivery arrangements, and documentation matters.
• Support the sales team in ensuring smooth order-to-delivery processes and maintaining good customer service standards.
• Perform administrative errands and other business-related tasks as required.
• Undertake any other duties and responsibilities as assigned by the Company from time to time

Job description

SAS Asia Bar Systems Pte Ltd is seeking a Sales Administration & General Support role in Singapore. The successful candidate will provide administrative support to the sales team, process orders, and manage shipping documentation, while coordinating with warehouse and logistics partners to ensure smooth order-to-delivery processes.

Responsibilities include maintaining customer records, preparing quotations and invoices, and handling trade documentation.