Sales Support & Order Fulfillment Specialist

FOCAL SEARCH PTE. LTD.

Singapore

On-site

SGD 36,000 - 58,000

Full time

6 days ago
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Job summary

FOCAL SEARCH PTE. LTD. is seeking a Sales Operations Coordinator in Singapore to assist the sales team with quotes, proposals, and sales documents.

You will follow up on customer inquiries and opportunities, verify orders, and maintain accurate customer records to support timely fulfillment. You will collaborate with logistics and operations to ensure prompt delivery and generate sales reports to aid decision-making.

Qualifications

  • Experience with ERP systems and MS Office for order processing and sales tasks.
  • Proficient with shipping software and IT tools to coordinate sales and logistics.
  • Ability to work accurately and meet deadlines in a fast-paced environment.
  • Excellent English communication with internal teams and international clients.

Responsibilities

  • Help the sales team create precise quotes, proposals, and sales documents.
  • Follow up with customers to maintain interest and drive sales opportunities.
  • Verify order information with clients and address issues quickly.
  • Maintain customer records for data accuracy and follow-up.
  • Process customer orders accurately and promptly.
  • Coordinate with logistics and operations to ensure timely fulfillment and delivery.
  • Monitor order status and inform clients and sales coordinators regularly.
  • Create sales follow-up reports to monitor performance and support decision-making.
  • Keep sales-related filing systems and documentation organized for easy retrieval.

Skills

ERP systems
Microsoft Office Suite
Shipping software
IT tools
English proficiency
Marine client experience
Multilingual communication

Tools

Shipping software
IT tools

Job description

FOCAL SEARCH PTE. LTD. is seeking a Sales Operations Coordinator in Singapore to assist the sales team with quotes, proposals, and sales documents.

You will follow up on customer inquiries and opportunities, verify orders, and maintain accurate customer records to support timely fulfillment. You will collaborate with logistics and operations to ensure prompt delivery and generate sales reports to aid decision-making.

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