Sales operations admin

Aryan Solutions Pte Ltd; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

Aryan Solutions Pte Ltd in Singapore is seeking a Sales Operation Admin to support the sales team by processing orders, handling customer inquiries, and managing sales documents to ensure smooth daily operations. You will coordinate with customers, warehouse, logistics and internal teams; handle amendments and urgent requests; and assist with account creation and updates, while maintaining accurate records.

This role requires strong Excel skills and attention to detail.

Qualifications

• 1–3 years of experience in sales administration or order processing.
• Proficient with Microsoft Office, especially Excel.
• Experience with SAP is a plus.

Responsibilities

• Process customer orders and ensure accurate data entry.
• Prepare quotations, invoices, delivery orders, and other sales documents.
• Coordinate with customers, warehouse, logistics and internal teams on orders.
• Handle order amendments, cancellations, and urgent requests.
• Assist with customer account creation and documentation.
• Support sales reps with order status updates and customer requests.
• Monitor order status and provide timely updates to customers and sales team.
• Respond to inquiries on orders, pricing, stock, and deliveries.

Skills

Sales Administration

Customer Service

Order Processing

Excel

Tools

SAP

Job description

Position: Sales Operation Admin

The Sales Operation Admin supports the sales team by handling order processing, customer enquiries, sales documentation, and administrative tasks to ensure smooth daily operations.

Key Responsibilities

• Process customer orders and ensure accurate data entry.
• Prepare quotations, invoices, delivery orders, and other sales documents.
• Coordinate with customers, warehouse, logistics, and internal departments on order fulfilment.
• Coordinate order amendments, cancellations, and urgent requests.
• Support customer account creation and documentation.
• Assist Sales Representatives with order status updates and customer requests.
• Monitor order status and provide updates to customers and the sales team.
• Respond to customer enquiries regarding orders, pricing, stock availability, and deliveries.
• Resolve order-related issues and coordinate corrective actions.
• Maintain proper filing and documentation.
• Perform other ad-hoc administrative duties assigned by management.

Requirements

• Minimum 1-3 years of experience in Sales Administration, Customer Service, or Order Processing.
• Proficient in Microsoft Office, especially Excel.
• Experience with SAP systems is an advantage.