Sale Admin Executive

St Engineering; Singapore; On-site; SGD 36,000 - 50,000; Full time

Job summary

ST Engineering in Singapore is seeking a Sales Order Administrator to support order processing, invoicing, and customer communications. You will verify orders, create sales orders in SAP, and coordinate with warehouse and stakeholders to ensure timely fulfillment.

With 1–2 years in sales order administration and a Diploma in Business Administration, you will handle multiple priorities under tight timelines, maintain accurate records, and contribute to billing accuracy and compliance.

Qualifications

• High attention to detail and data accuracy
• Good communication and stakeholder management skills
• Ability to manage multiple orders and priorities under tight timelines
• 1–2 years of experience in Sales Order Administration preferred

Responsibilities

• Create, access, and update customer records
• Maintain billing and shipping details
• Review customer credit checks and payment history
• Check inventory availability and allocate stock
• Configure shipping methods and delivery timelines
• Track deliveries and manage delays or issues
• Generate invoices and ensure billing accuracy
• Record customer payments and track outstanding amounts
• Generate sales/order performance reports
• Maintain audit trails for orders and compliance
• Set user permissions for sales order functions
• Ensure SAP integration with sales orders and systems
• Resolve order processing issues and support escalations
• Configure automated workflows for approval, fulfilment, and billing

Skills

Attention to detail

Communication

Stakeholder management

Multi-tasking

Education

Diploma in Business Administration

Tools

SAP

Job description

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• Receive and verify customer contract / PO
• Create Sales Orders in SAP based on business rules
• Process Delivery Orders (DO)
• Coordinate delivery with warehouse and Lines of Business (LOB)

Customer Information & Credit Management

• Create, access, and update customer records
• Maintain billing and shipping details
• Perform or review customer credit checks and payment history

Inventory & Stock Management

• Check and confirm inventory availability
• Allocate stock for confirmed orders
• Configure shipping methods and delivery timelines
• Issue or amend shipping instructions
• Track deliveries and manage delays or delivery issues

Invoicing & Payment Processing

• Generate invoices based on Sales Orders
• Ensure billing accuracy
• Record customer payments
• Track outstanding payments and issue reminders

Reporting, Audit & Compliance

• Generate Sales Order and performance reports
• Review customer purchase history and inventory status
• Maintain audit trails for order changes and compliance purposes

User Access & Role Management

• Set user permissions for Sales Order functions
• Control access to create, edit, or delete orders
• Assign roles to sales reps and other users

System Integration

• Ensure Sales Orders integrate with SAP, accounting, and inventory systems

Troubleshooting & Support

• Resolve order processing issues (e.g. discrepancies, failed payments, credit block, PGI, ARs more than 180 days)
• Support escalated customer issues related to Sales Orders

Customisation & Workflow Automation

• Configure automated workflows (approval, fulfilment, billing)
• Maintain custom fields or system enhancements to support business needs

MISC Administrative Scope

• Assist on Banker Guarantee Application
• Assist on issuing Purchase Requisition
• Assist with any assigned administrative duties

Qualifications & Requirements

• O level or Diploma in Business Administration
• 1-2 years of experience in Sales Order Administration is preferred
• High attention to detail and data accuracy
• Good communication and stakeholder management skills
• Ability to manage multiple orders and priorities under tight timelines