Sales Administrator

AMICI EVENTS & CATERING PTE. LTD.; Singapore; On-site; SGD 39,000 - 67,000; Full time

Job summary

AMICI EVENTS & CATERING PTE. LTD. is seeking a Sales Administrator to support the sales team with order processing and documentation. You will prepare quotations and sales orders, coordinate with customers on delivery, and liaise with multiple departments to ensure timely fulfilment.

The role requires strong communication, accuracy, and experience with MS Office and ERP systems; familiarity with Microsoft Dynamics 365 Business Central is an advantage.

Qualifications

• Experience in sales administration or administrative support.
• Good written and verbal communication.
• Experience with ERP/Accounting systems is a plus.

Responsibilities

• Prepare quotations, sales orders and other sales-related documentation.
• Process customer orders accurately and follow through until completion.
• Coordinate with customers regarding orders, requirements and delivery arrangements.
• Liaise with Sales, Operations, Warehouse and Finance teams on order fulfilment.
• Maintain accurate customer, quotation and sales order records.
• Assist with invoicing and supporting documentation.
• Follow up on outstanding customer documents and administrative requirements.
• Respond to customer enquiries professionally and promptly.
• Prepare sales reports and administrative schedules.

Skills

Sales order processing

Customer service

Microsoft Office

Detail-oriented

Time management

Communication

Tools

Microsoft Excel

Microsoft Outlook

ERP systems

Microsoft Dynamics 365 Business Central

Job description

About the role

We are looking for a Sales Administrator to provide administrative and operational support to the sales team and ensure accurate and timely processing of customer orders and documentation.

Key responsibilities

• Prepare quotations, sales orders and other sales-related documentation.

• Process customer orders accurately and follow through until completion.

• Coordinate with customers regarding orders, requirements and delivery arrangements.

• Liaise with Sales, Operations, Warehouse and Finance teams on order fulfilment.

• Maintain accurate customer, quotation and sales order records.

• Assist with invoicing and supporting documentation.

• Follow up on outstanding customer documents and administrative requirements.

• Respond to customer enquiries professionally and promptly.

• Prepare sales reports and administrative schedules.

About you

• Relevant experience in sales administration, customer service or administrative support preferred.

• Good written and verbal communication skills.

• Proficient in Microsoft Office, particularly Excel and Outlook.

• Detail-oriented and organised.

• Able to manage multiple orders, priorities and deadlines.

• Experience using ERP or accounting systems will be advantageous.

• Experience with Microsoft Dynamics 365 Business Central will be an advantage.