SALES ENGINEER

VAGRANT STEEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore seeks a Pre-Sales Engineer to partner with sales teams, design solutions, and ensure client success. The ideal candidate has over 3 years of experience in a pre-sales role and a strong technical background, particularly in SaaS and cloud technologies. Exceptional communication skills are essential for this role, with opportunities for impactful client engagement and collaboration with product teams.

Qualifications

• 3+ years in a Sales Engineer, Solutions Architect or similar pre-sales role.
• Strong understanding of SaaS, networking, cloud infrastructures like AWS/Azure/GCP.
• Ability to communicate complex technical concepts effectively.

Responsibilities

• Partner with Account Executives for lead qualification and technical challenges.
• Translate customer requirements into tailored technical solutions.
• Plan and deliver customized product demonstrations.

Skills

Technical presentation skills

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in Engineering or IT

Tools

Lucidchart

Draw.io

Job description

Key Responsibilities

1. Pre-Sales Technical Consulting & Discovery

• Partner with Account Executives to qualify leads and identify key technical and business challenges of prospective clients.
• Conduct in-depth discovery calls and meetings to understand the client's existing infrastructure, workflows, and pain points.
• Act as a trusted technical advisor to prospects, building credibility and rapport.

2. Solution Design & Architecture

• Translate complex customer requirements into a tailored, technically sound solution using the company's products and services.
• Create and present technical proposals, architecture diagrams, and solution briefs that clearly articulate the proposed solution's value and functionality.
• Develop and maintain expert‑level knowledge of the company's product portfolio, competitive landscape, and industry trends.

3. Product Demonstration & Proof of Concept (PoC)

• Plan, prepare, and deliver compelling, customized product demonstrations that address the specific needs and use cases of each prospect.
• Manage and execute Proof of Concept (PoC) / Pilot projects, including planning, installation, configuration, and presentation of results to prove business value.
• Effectively handle and respond to technical objections and questions during sales presentations.

4. Technical Proposal & RFP Response

• Serve as the primary technical author for Requests for Proposal (RFPs), Requests for Information (RFIs), and security questionnaires.
• Ensure all technical documentation is accurate, compelling, and aligns with the proposed solution.

5. Post‑Sale Transition & Client Success

• Facilitate a smooth handover of the client from the sales team to the professional services or implementation team.
• Act as a technical resource during the initial stages of implementation to ensure the solution is delivered as scoped.
• Gather feedback from prospects and clients to inform product development and roadmap.

6. Internal Collaboration & Enablement

• Train and enable the sales team on technical aspects of the product, new features, and competitive differentiation.
• Collaborate with Product Management and Engineering teams to relay customer feedback and influence product strategy.

Required Skills & Qualifications

• Education: Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical field.
• Experience: 3+ years in a Sales Engineer, Solutions Architect, or similar pre‑sales role, preferably in a B2B technology environment.
• Technical Skills:
  Strong understanding of [Insert relevant technologies, e.g., SaaS platforms, networking, cloud infrastructure (AWS/Azure/GCP), APIs, security protocols, databases].
  Ability to create network diagrams and solution architectures (using tools like Lucidchart, Draw.io, etc.).
  Excellent presentation and demonstration skills.
• Sales & Soft Skills:
  Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non‑technical audiences.
  Strong problem‑solving and analytical skills.
  Self‑motivated, proactive, and able to work independently as well as part of a team.
  A customer‑centric mindset with a passion for solving customer challenges.