Sales Coordinator/Customer Service Officer| Up to 4k- 0115

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is looking for a Customer Service Officer to provide exceptional customer support and manage order requests. This role involves responding to inquiries, preparing quotations, and updating customers on their order status. The ideal candidate should hold a degree or diploma with at least 3 years of relevant experience. This is a full-time position with working hours from Monday to Friday, 8:30 AM to 5:30 PM, offering a salary range of $2,500 to $4,000 depending on experience.

Qualifications

• Minimum 3 years of relevant working experience.
• Ability to work after office hours when required.
• Experience in managing projects with deadlines is an advantage.

Responsibilities

• Provide customer support and manage orders.
• Respond to customer inquiries and prepare quotations.
• Update customers on order status and manage documentation.
• Coordinate with customers, forwarders, and internal departments.
• Maintain accurate records of spare parts price lists.

Skills

Customer support

Order management

Project management

Time management

Project management

Education

Degree or Diploma

Job description

Customer Service Officer

• Working days: Monday - Friday 830am to 530pm
• Working Location : Ang Mo Kio
• Salary: $2,500 - $4,000 (depend on exp)

Job Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Interested applicants can send your resume to [e-mail] or whatapps : [phone] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position
• Able to work after office hours when required
• Experience in managing multiple projects/engagements with short deadlines is an advantage

Chloe Lew Yi Tian (R2515 9273)

The Supreme HR Advisory EA no: 14C7279