Sales Coordinator

Kumpulan Development (S) Pte Ltd; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading local company in Singapore is seeking a dedicated Sales Coordinator to join its team. The ideal candidate will be customer-focused and responsible for managing orders, resolving issues, and supporting sales efforts. Successful candidates should have a minimum of 1 year of customer service or sales support experience, strong communication skills, and the ability to multitask effectively. This role promises a dynamic work environment with a 5-day work week and additional benefits including lunch and medical support.

Benefits

Lunch provided

2-way shuttle bus services

Medical Benefits

Leave benefits according to MOM guidelines

Qualifications

• Minimum 1 year of experience in customer service or sales support.
• Strong communication and interpersonal skills.
• Able to multitask and manage time effectively in a fast-paced environment.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email.
• Process and monitor incoming orders, ensuring timely follow-up.
• Address and resolve customer complaints with empathy.

Skills

Customer service experience

Strong communication skills

Multitasking

Detail-oriented

Tools

Microsoft Office

ERP systems

Job description

Location

Singapore, Changi North Rise

Working Hours

5 day work week (Monday to Friday)

Benefits

• Lunch provided (Chinese Food)
• 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
• Medical Benefits
• Leave benefits according to MOM guidelines

Job Summary

We are looking for a dedicated and customer-focused Sales Coordinator to join our team. This role involves managing orders, resolving issues, and supporting sales efforts.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email
• Process and monitor incoming orders, ensuring timely follow-up and smooth fulfillment
• Handle order changes, cancellations, returns, and exchanges efficiently
• Address and resolve customer complaints with empathy and professionalism
• Provide basic technical support and troubleshoot product/service issues
• Achieve performance targets set by Management
• Collaborate with internal teams to resolve service-related issues
• Support other sales-related and administrative tasks as assigned

Requirements

• Minimum 1 year of experience in customer service or sales support
• Strong communication and interpersonal skills
• Proficient in Microsoft Office; experience with ERP systems for order processing is a plus
• Able to multitask and manage time effectively in a fast-paced environment
• Detail-oriented with strong organizational skills
• Positive attitude and ability to handle challenging situations diplomatically