Sales Coordinator

XIN JI DA PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A manufacturing company in Singapore is seeking a Sales Coordinator to support the sales team by managing schedules, providing quotations, and ensuring customer satisfaction. The ideal candidate should have a diploma or bachelor degree with a shipping background and at least 3 years of experience. Proficiency in English and Chinese is essential for effective communication with clients. The role includes responsibilities like order processing, customer engagement, and after-sales support, contributing significantly to the company's growth.

Benefits

Medical / Dental allowance

AWS

Variable Bonus

Good Career Growth

Walking Distance to MRT

Qualifications

• Minimum 3 years of relevant experience required.
• Knowledge of Incoterms and shipping including LC issuance/negotiation preferred.
• Well-organized and responsible with an aptitude in problem-solving.

Responsibilities

• Provide quotations and orders to customers.
• Interact with customers for sales follow-up.
• Address customer complaints and provide after-sales support.
• Process orders accurately and on time.
• Inform customers of delays or problems.
• Coordinate the sales team effectively.

Skills

Shipping background

Customer engagement

Negotiation skills

Problem-solving

Interpersonal skills

Team player

Proficient in English and Chinese

Education

Diploma/Bachelor degree or equivalent

Tools

MS Office

Job description

Overview

Xin Ji Da Pte Ltd, established in Singapore in 1993, started as an industrial chemical provider and has since expanded into five key business sectors, including Rubber Ingredients, Industrial Chemicals, Tyres and more. The company prides itself on decades of experience, supplying products to some of the world's largest manufacturers and offering tailor-made solutions to meet the unique challenges of the industry.

Job Brief

We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support in the sales team. The successful candidate will become the point of reference for colleagues and customers by keeping schedules as well as providing information and documentation of sales details. The goal is to facilitate the team’s activities so as to maximize their performance and support long lasting development of the company.

Job Highlights

• 5 Days (Monday to Friday)
• Medical / Dental allowance
• AWS
• Variable Bonus
• Good Career Growth
• Walking Distance to MRT

Responsibilities

• Provide quotations and orders to customers and sales representatives
• Interact with customers to ensure thorough sales and quotation follow-up
• Address customer complaints and provide after-sales support as needed
• Process all orders with accuracy and timeliness
• Inform customers of any unforeseen delays or problems
• Demonstrating expertise and accountability in Key Account
• Coordinate the sales team by managing schedules, organizing important documents, and effectively communicating relevant information
• Manage and organize financial and non-financial data electronically and present reports
• Monitor the team's progress, identify shortcomings, and propose improvements
• Ensure compliance with laws and company policies

Qualifications

• Diploma / Bachelor degree or equivalent with shipping background would be preferred
• Possess at least 3 years of relevant experience
• Knowledge with Incoterms and shipping including LC issuance / negotiation is an added advantage
• Proficient in computer skills, especially in MS Office
• Well-organized and responsible with an aptitude in problem-solving
• Good customer engagement and negotiation skills, resourceful with good interpersonal skills
• A team player with high level of dedication
• Proficient in both English and Chinese to communicate effectively with global partners and clients

If you are interested in this position, kindly submit your resume with availability date and expected salary to apply.